Customer Service Executive

6 months ago


Melaka, Malaysia GLOZONS (M) SDN BHD Full time

**Job Summary**

**Responsibilities**:

- Answer customer inquiries and provide information about our products and services
- Resolve customer complaints and issues in a report to company system
- Process customer orders
- Maintain accurate customer records and update databases
- Collaborate with other departments to ensure customer satisfaction
- Continuously improve customer service by identifying issuse for improvement and providing feedback

**Requirements**:

- Degree or equivalent
- Excellent communication skills, both written and verbal
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong problem-solving skills
- Demonstrated customer service experience
- Flexibility to work weekends and holidays, if required

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM1,800.00 - RM3,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Application Question(s):

- Date of birth


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