Senior customer care advisor

Found in: beBee S MY - 2 weeks ago


George Town, Malaysia Clarivate Full time

We are looking for a Senior Customer Care Advisor to join our service account management team in Penang, Malaysia. This is an amazing opportunity, reporting to Customer Care Senior Manager.  This role is responsible for developing long-term customer relationships that drive customer retention, portfolio expansion and overall satisfaction. About You – experience, education, skills, and accomplishments  Bachelor's degree or equivalent2 years of relevant experience in a customer care environment Ability to speak, read & write in Japanese, English, and Chinese It would be great if you also had...  Experience in customer service Strong interpersonal skills engaging with individuals at all levels Ability to work through customer conflict and provide resolution using provided guidelines and judgement Ability to learn new products quickly and to adapt to changes in delivered services What will you be doing in this role? Acts as primary escalation point for customers facing complex issues, referring queries to more specialized colleagues or teams as necessary Applies developed product or service knowledge to resolve a high number of queries with greater efficiency and level of autonomy within the Customer Care team. Mentors less experienced colleagues and assists with colleague training and onboarding. Investigates, reports and documents customer issues and/or enhancement requests. Contributes ideas for improving services, systems, and processes and eliminating coverage gaps Acts as a voice of the customer and reports customer feedback to contribute to organizational learning and best practices.


  • Senior customer care advisor

    Found in: beBee S MY - 3 weeks ago


    George Town, Malaysia Clarivate Full time

    We are looking for a Senior Customer Care Advisor to join our service account management team in Penang, Malaysia. This is an amazing opportunity, reporting to Customer Care Senior Manager.  This role is responsible for developing long-term customer relationships that drive customer retention, portfolio expansion and overall satisfaction. About You –...

  • Customer Support

    12 hours ago


    George Town, Malaysia Two95 International Inc. Full time

    Customer Support - Assistant Sales Advisor (English & Malay) - C1 Level in English **Working Hours**: 9 am to 9 pm shift (It will transition to a 24/7 shift in the future) - Individuals who can fluently speak and write in Bahasa Malaysia and English (C1 Level) - Experience in the sales or customer service industry is an added advantage. **Salary**: Basic...


  • George Town, Malaysia Parkson Private Label Sdn Bhd Full time

    We are looking to hire an outgoing and customer - oriented Sales Advisor to drive sales and ensure that customer have a pleasant shopping experience. Sales advisor Responsibilities: - Ensuring that product shelves are well-arranged. - Assisting customer in locating requested store products. - Unloading and unpacking store deliveries as well as attaching...

  • Sr HR Business Advisor

    Found in: Talent MY C2 - 1 week ago


    George Town, Malaysia Dexcom Full time

    Summary: As a Senior HR Business Advisor at Dexcom Malaysia, you will play a crucial role in supporting and partnering with business leaders to drive the organization's strategic objectives. You will be responsible for providing comprehensive HR advisory services, fostering a positive work environment, and ensuring the effective implementation of HR...


  • George Town, Malaysia Parkson Private Label Sdn Bhd Full time

    We are looking for **SALES ADVISOR** for who are customer-focused and able to handle all store functions in this fast-driven role. Kami sedang mencari **PENASIHAT JUALAN **untuk yang memfokuskan pelanggan dan mampu mengendalikan semua fungsi kedai dalam peranan yang dipacu pantas ini. **Job Benefits** Chances to Convert to Full time (Base on...


  • George Town, Malaysia Parkson Private Label Sdn Bhd Full time

    We are looking for **SALES ADVISOR** for who are customer-focused and able to handle all store functions in this fast-driven role. Kami sedang mencari **PENASIHAT JUALAN **untuk yang memfokuskan pelanggan dan mampu mengendalikan semua fungsi kedai dalam peranan yang dipacu pantas ini. **Job Benefits** Chances to Convert to Full time (Base on...


  • George Town, Malaysia Parkson Private Label Sdn Bhd Full time

    We are looking for SALES ADVISOR for who are customer-focused and able to handle all store functions in this fast-driven role. Kami sedang mencari PENASIHAT JUALAN untuk yang memfokuskan pelanggan dan mampu mengendalikan semua fungsi kedai dalam peranan yang dipacu pantas ini. - Chances to Convert to Full time (Base on performance). Peluang Menukar kepada...


  • George Town, Malaysia CARiNG Pharmacy Full time

    **NUTRITIONIST/ DIETITIAN** **CARING PHARMACY** **GROSS SALARY MONTHLY 2500-3500+++** **TRAINING IS PROVIDED** - Minimum Degree in Nutrition/Dietetics/Food Science or equivalent **JOB SCOPE** - Provide Nutritional consultant and product recommendations to customers - Provide nutritional advices and promoting awareness on healthy diet and lifestyle to the...


  • George Town, Malaysia Agensi Pekerjaan Glory HR Solutions (M) Sdn. Bhd. Full time

    **Position**: Customer Service Associate **Location**: Gurney Plaza, Georgetown **Working days**:6 days work, 1 day off (2 shift; Morning & Noon) **Industry**:Sports Retail Industry **Requirements**: - Malaysian with official age 18 - 35 years old - Have a good command of English and Bahasa Malaysia - Willing to work according to the retail hours, on...


  • George Town, Malaysia CALIBRE EVENTS SOLUTIONS SDN BHD Full time

    **JOB TITLE : BEAUTY ADVISOR PROMOTER (SKINCARE PRODUCT)** **TERMS : (ROTATION OUTLET)** **REQUIREMENTS**: - Cibtac/ Cidesco / Skm Certificate (Beautician) - Minimum Secondary Educational Level - Experience In Beauty, SkinCare Or Cosmetic Product Will Be Advantage - Willing To Commit Retail Operational Hours RESPONSIBILITIES: - Demonstrate Products And...

  • 09 - Commodity Management Advisor

    Found in: Talent MY C2 - 1 week ago


    George Town, Malaysia Celestica Full time

    Req ID: Remote Position: No Region: Asia  Country: Malaysia  State/Province: Penang  City: Penang  General Overview Functional Area:  SCM - Supply Chain Management Career Stream: CMT - Commodity Management Role:  Advisory Job Title:  Commodity Management Advisor Job Code: ADV-SCM-COMM Band: Level 09 Direct/Indirect...


  • George Town, Malaysia Teleperformance Malaysia Full time

    Job Code: ID-C004-SC-CS-JP **-Overview-** This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their...

  • Senior Analyst, Logistics

    Found in: beBee jobs MY - 1 week ago


    George Town, Penang, Malaysia Randstad Malaysia Full time

    about the companyA renowned MNC in healthcare technology, specializing in the developming innovatiove solutions catered for patient care. Based in PenangHybrid work mode availableIndividual contributor duties and responsibility As a Senior Analyst, Logistics & Distribution, you are required to have global and regional exposure responsibilities covering the...

  • Systems Integration Engineer, Senior

    Found in: Talent MY C2 - 1 week ago


    George Town, Malaysia Zebra Full time

    Remote Work: Yes Overview: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies...


  • George Town, Malaysia Teleperformance Malaysia Full time

    Job Code: ID-C002-SC-CS-JP **-Overview-** This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their...


  • George Town, Malaysia Teleperformance Malaysia Full time

    Job Code: ID-C003-SC-CS-KR **-Overview-** This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their...

  • 09 - Planning Advisor

    Found in: Talent MY C2 - 1 week ago


    George Town, Malaysia Celestica Full time

    Req ID: Remote Position: Hybrid Region: Asia  Country: Malaysia  State/Province: Bayan Lepas  City: Penang  General Overview Functional Area: SCM - Supply Chain Management Career Stream: PLN - Planning Role: Advisory Job Title: Planning Advisor Job Code: ADV-SCM-PLAN Band: Level 09 Direct/Indirect Indicator: Indirect ...

  • Customer Care

    Found in: beBee S MY - 4 weeks ago


    Jalan Argyll , George Town Pulau Pinang Malaysia 10050 Manpower Staffing Services (Malaysia) Sdn. Bhd. Full time

    Responsibilities include handling customers via calls, emails, and chat.Experience in the sales or customer service industry is an added advantage.Responsibilities include handling customers via calls, emails, and chat.Ensuring innovation and quality in every customer interaction.Delivering exceptional customer interactions, evaluated through client call...

  • Customer Service

    12 hours ago


    George Town, Malaysia B & B Enterprise SDN BHD Full time

    Handle inbound call for inquiries _**(Website Shopping Channel ).**_ - Previous experience in a customer support role - Strong phone and verbal communication skills along with active listening - Will need to add additional ad-hoc assignment when assigned by the company or management team. - Starting from contract, will be extend or convert based on...


  • George Town, Malaysia Nala Groups Full time

    Job Code: M444-KW-C(A30) Position: Customer Service Salary Package: RM2,500 - RM2,800 Working Location: - Georgetown, Penang (Summerton) - Bayan Lepas, Penang - Tanjung Tokong, Penang Company Background: Aesthetic Clinic Working Days & Hours: 9am till 6pm (off day on weekdays) **Benefits**: Bonus, EPF AND SOSCO, 13 days of Annual Leave, Medical...