Customer Support

**About Our Client** The company operates in the Optical Goods Stores industry, they produce and sell optical goods like ophthalmic frames, lenses, and sunglass lenses. **Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Mandarin - Location: George Town, Penang **Compensation**: RM 2,800 - RM 3,300 **Work Shift**:Rotational **Educational...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Mandarin Proficient in the Mandarin language - **Location**: George Town, Penang **Salary**: RM 2,800 - RM 3,300 **Shift**:...

Location : Bayan Lepas, PenangJob Summary:Resolves problems with customers via telephone, email or chat sessions using technical product knowledge and interpersonal skills. Troubleshoots problems with appropriate applications, products and vendors. Identifies and documents customer issues, and escalates as directed. Develops an understanding of multiple...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

**Requirements**: - Fresh Graduates are WELCOME, any related experience will be a plus point. - Willing to accept rotational shift schedules. **Responsibilities** - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and safeguards the customers personal and...

Utility GLC Company Start date: March 2024. **Salary**: RM 2300 (Renewable 1 year contract) Work in shift pattern from Monday - Sunday. Working hours: 7am - 7pm (9 hours per shift) We are a single point of contact to respond to customer enquiries and feedback on billing and account related matters based in Jalan Anson. Employee Benefits: Paid KWSP /...

We are seeking talented individuals to join our Front-Line Support Team as Support Specialists. You will be an integral part of our newly formed dynamically growing global team, providing first-level support for IT business applications group. You will play a key role in ensuring our clients receive prompt and effective assistance with their technical...

**Overview**: Serve as the primary contact for customers on the client's website. Embody the client's values of responsibility, quality, and excellence. **Requirements**: **Qualifications**: **Education**: Bachelor’s Degree or equivalent; B2 level English proficiency. **Experience**: Minimum 6 months in customer support; call center experience...

Serve as the primary contact for customers on the client's website. - Embody the client's values of responsibility, quality, and excellence. **Requirements**: - Education: Bachelor’s Degree or equivalent; B2 level English proficiency. - Experience: Minimum 6 months in customer support; call center experience advantageous. - Interpersonal Skills: Customer...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Customer Management customer service analyst Customer oriented Customer service advisor Customer Acquisition Customer...

**Job Details** - Location: Penang Island - Shift : 5 working days **Responsibilities** - Acquire product knowledge and service skill through staff briefing and coaching from Team Manager - Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter. - Adhere to the policies set by the...

**Location**: George Town, Penang, Malaysia **Salary**: RM 2,800 - RM 3,300 **Language Requirement**: English & Mandarin **Working Hours**: 9am to 6pm or 12pm to 9pm **Overview**: Serve as the primary contact for customers on the client's website. Embody the client's values of responsibility, quality, and excellence. **Responsibilities**: Assist customers...

Take call and provide accurate answer to customer queries. - Delivery excellent customer support & services and offering patient assistance at all times. - Deliver customers support & services effectively through active communications. - Meet and exceed all key performance indicators set by the company and the client. - Maintain positive, empathetic, and...

**Company Description**: - Informa Tech serves 9 market pillars including: Artificial Intelligence, Components & Devices, Cybersecurity, Enterprise IT, Game, Industry Verticals, Internet of Things, Media & Entertainment and Service Providers. We offer an unrivalled reach to decision-makers in the technology marketplace, leveraging over 100 recognised brands...

Role - Customer Success Specialist (Voice or chat depend on project) Client: Teleperformamce Client, will diclose the mane and details in interview round Job location Bayan Lepas, Penang / George Town PERMANENT WITH CLIENT PAYROLL Japanese / Mandarin / Cantonese (any) Allowance - Language Allowance - Bond of 6 months applies. should the employee leave...

Location: 123-1-19 Wisma KGN, Pengkalan Weld, 10300 Georgretown, Pulau Pinang Essential Duties and Responsibilities: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers -...

**仕事内容**: **About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized...

Looking for Business Operation Support - Optical Industry - Mon - Fri =9am - 6pm 2. Sat = 9am - 1pm - Location: Penang Island **Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Call Center Customer Service Taiwanese - **Job Highlights**: Work Abroad in a Multi-Cultural & International Company Young, Energetic, and...