Customer Support

The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to the outside world. 2. **Quality and a Passion for Excellence**: We always want to shoot for the best possible result. The...

**About Our Client** The company operates in the Optical Goods Stores industry, they produce and sell optical goods like ophthalmic frames, lenses, and sunglass lenses. **Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**Responsibilities**: - Customer concerns must be handled positively and professionally. - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

**Responsibilities and Accountabilities** Support customers to place online orders with the client. Processing payments and confidential client information in a manner that is precise and safeguards the customers personal and financial payment data at all times. Pro-actively support customers to mitigate the risk of damage to the client's brand and customer...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Mandarin - Location: George Town, Penang **Compensation**: RM 2,800 - RM 3,300 **Work Shift**:Rotational **Educational...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Mandarin Proficient in the Mandarin language - **Location**: George Town, Penang **Salary**: RM 2,800 - RM 3,300 **Shift**:...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

Processing payment and client information in a manner that is precise and safeguards the customers personal and payment information’s - To ensure efficient problem and complaint resolution. - Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter. - Pro-active support to customers to prevent damage to...

Customer Support - Assistant Sales Advisor (English & Malay) - C1 Level in English **Working Hours**: 9 am to 9 pm shift (It will transition to a 24/7 shift in the future) - Individuals who can fluently speak and write in Bahasa Malaysia and English (C1 Level) - Experience in the sales or customer service industry is an added advantage. **Salary**: Basic...

**Job Details** - Company: Teleperformance Malaysia - TP Code: B001-RE-CSS-EN - Location: Penang - Shift : 5 Working Days (Night Shift) **Job Highlights** - Work Life Balance Environment - Young, energetic, and supportive team! - Diversified and inclusive culture - Medical Benefit with Language allowance **Overview** So, what will you be doing as a...

**SUMMARY OF THE JOB** In this role you are responsible for handling customer complaints, providing information about products and services, referring customers to supervisors when necessary and reviewing/making changes to the accounts of customers. **JOB RESPONSIBILITIES** - Maintaining a positive, empathetic, and professional attitude toward customers at...

**Freshers welcome** **MUST - Fluent Speaking English ( C1 or B2 Level )** **Working Hours - Rotational night shifts** **Assistant Sales Advisor (English & Malay) (C1 / B2 Level in English Language)** Individuals who can fluently speak and write in Bahasa Malaysia and English (C1 Level) Experience in the sales or customer service industry is an added...

Determining the cause of the problem and selecting and explaining the best solution to solve the problem - Provide high quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible. - Demonstrate empathy while listening to customers and establishing their needs in order to offer relevant products,...

Responsibilities **Overview of CSS Role**: - CSS represents the brand, the culture, and the values of the client - Your attitude and how you behave will determine how our client is perceived by its customers - It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times - Customer concerns must be...

Strong communication and presentation skills - Fast Learner - Willing to learn Electronics **Responsibilities**: - Preparing and sorting documents for data collection. - Entering data into database software and checking to ensure the accuracy of the data that has been inputted. - Resolving discrepancies in information and obtaining further information for...

Strong communication and presentation skills - Fast Learner - Willing to learn Electronics **Responsibilities**: - Preparing and sorting documents for data collection. - Entering data into database software and checking to ensure the accuracy of the data that has been inputted. - Resolving discrepancies in information and obtaining further information for...

Job description - Responsibility: The CSS represents the client and is the face of the brand to the outside world. - Quality and a Passion for Excellence: We always want to shoot for the best possible result. The CSS is expected to project a professional company image through various communication channels. Overview of CSS Role: - CSS represents the brand,...

**Responsibilities**: - 【求人詳細】- Provide close support to Japanese Sales staffs regarding sales matter. - Attend business meetings with Japanese sales staff and assist the communication with customers in Japanese and English language - Maintain good relationship with existing and new customers 【応募者に求める条件】- 2-3 year(s) of...