Customer Support Executive

2 weeks ago


George Town, Malaysia International cryptocurrency Full time

**Shift Timing**: Shift Timing: 24/7 rotational. 5 days work 2 days off (rotational).

**Allowances**: Shift allowance would be range from **200 MYR / Month**

Performance allowances would be range from **200 MYR / Month**

**Responsibilities**:

- Upon completion of training and pass the On Job Assessment (OJA) they will start working from their respective homes.
- Lap top provided just need to have own internet connections.
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers

**Job Types**: Full-time, Contract

**Salary**: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Health insurance
- Professional development

Schedule:

- Rotational shift

Ability to commute/relocate:

- George Town: Reliably commute or planning to relocate before starting work (required)

**Language**:

- Mandarin (required)


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