Customer Care

We are looking for a Senior Customer Care Advisor to join our service account management team in Penang, Malaysia. This is an amazing opportunity, reporting to Customer Care Senior Manager.  This role is responsible for developing long-term customer relationships that drive customer retention, portfolio expansion and overall satisfaction. About You –...

We are looking for a Senior Customer Care Advisor to join our service account management team in Penang, Malaysia. This is an amazing opportunity, reporting to Customer Care Senior Manager.  This role is responsible for developing long-term customer relationships that drive customer retention, portfolio expansion and overall satisfaction. About You –...

**About the Role**: About the Job The triResolve Client Services team is responsible for the end-to-end customer experience for triResolve. The CS team will start interacting with a client when they are a prospect, make sure they test successfully and decide to become a client, secure top-of-the-line daily support and check in with the client proactively...

**About the Role**: **Grade Level (for internal use)**: 08 Client Service Support Issuer Solutions Client services What’s in it for you? The Investor Relations Industry is a unique space that requires an enthusiastic individual who is willing to take ownership of his/her client queries and work in a team environment towards resolving them and providing...

**About the Role**: **Grade Level (for internal use)**: 09 Research Analyst, Sustainability, Agri business Research **The Team**: We are currently looking for a Sustainability Analyst to join S&P Global Commodity Insights ’ dynamic Agribusiness Research, to help drive Agribusiness Sustainability data and research. The Agribusiness group offers data and...

Work experience: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field - Call centre experience is not a ‘must’ but would be a distinct advantage Required...

**About the Role**: **Grade Level (for internal use)**: 09 **About the Role**: **Responsibilities and Impact**: Support Tax on S&P Global Inc’s Enterprise projects Participate in system testing and validation of transactions as part of S&P’s projects and tax process improvement priorities. Collaborate with project team members and workstreams on...

About Zenyum Zenyum is one of Asia’s largest consumer brands in the making. We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual. We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) one-commerce platforms and...

About Zenyum Zenyum is one of Asia’s largest consumer brands in the making. We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual. We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) one-commerce platforms and...

About Zenyum Zenyum is one of Asia's largest consumer brands in the making. We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual. We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) one-commerce platforms and...

Handle inbound call for inquiries _**(Website Shopping Channel ).**_ - Previous experience in a customer support role - Strong phone and verbal communication skills along with active listening - Will need to add additional ad-hoc assignment when assigned by the company or management team. - Starting from contract, will be extend or convert based on...

Job Highlights- MNC Company & Professional Career Exposure- Easy access to Public Transport- Young Vibrant Working EnvironmentJob DescriptionPOSITION SUMMARY:The Customer Care Consultant (CCC) role is to resolve customer complaints via phone. The CCC is required to greet customers warmly and ascertain the problem or reason for calling. The CCC also needed to...

**Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to customer inquiries - Follow up the cases, keep the...

**The applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers.** **You are expected to be a team player, capable of representing information on behalf of our clients.** **Education...

**What will you do?** - **No Sales, **but out-bond call required due to follow-ups. - Ad-hoc assignments or tasks assigned by Supervisor. **Requirements**: - **Must have experience in Customer Service**: - Must be willing to work in the office - Must be able to be working on shift. **NO OVERNIGHT SHIFT!**: - Possess a Diploma /Degree / SPM (must have...

**We can't predict what the future holds, but we know Texas Instruments will have a part in shaping it.** When you join TI, you will participate in the Career Accelerator Program (CAP), which provides professional and technical training and resources to accelerate your ramp into TI and set you up for long-term career success. Within this program, we also...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - Market Insight & Operations (MIO) is a function in Lazada Customer Care that analyses customer & seller data, conducts root cause and trending analysis, provides insights and recommendations that result in great buyer & seller...

Job Code: ID-SA-CSS-KR-001 **~Job Highlights~** - Medical and Insurance Coverage - World Class Training and Career Progression **~Job Responsibilities~** We are looking for Korean Native! - CSS represents the brand, the culture, and values of our clients - How you convey will be how our client is perceived by the customers - Maintaining a positive,...

**仕事内容**: **About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Process Design & Standardization - to ensure all old and new processes are aligned across 6 ventures, whilst making sure L1-agents have sufficient information & correct SOP(s) to complete day to day task.**Responsibilities**: - Developing process enhancement strategies. - Conducts...