Customer Service
2 weeks ago
**What will you do?**
- **No Sales, **but out-bond call required due to follow-ups.
- Ad-hoc assignments or tasks assigned by Supervisor.
**Requirements**:
- **Must have experience in Customer Service**:
- Must be willing to work in the office
- Must be able to be working on shift. **NO OVERNIGHT SHIFT**:
- Possess a Diploma /Degree / SPM (must have experience)
- Must be able to read & write in Mandarin (due to focused market)
**Job Type**: Permanent
Pay: RM3,000.00 - RM3,600.00 per month
**Benefits**:
- Additional leave
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Signing bonus
Application Question(s):
- Are you able to start in March?
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
-
Customer Service
6 days ago
George Town, Malaysia TRANS-CARE LOGISTICS SDN BHD Full time**Responsibilities**: - Plan and monitor supply chain operations. - Ensure premises, assets and communication ways are used effectively. - Utilize logistics IT to optimize procedures. - Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements. - Monitor orders and arrange stocking of raw materials and...
-
Customer Service Specialist
4 weeks ago
George Town, Malaysia Swift Bridge Technologies Full timeDeal directly with customers either by telephone, electronically or face to face. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Obtain and evaluate all relevant information to handle product and service inquiries. - Provide pricing and delivery information. - Perform customer verifications. - Set up new customer...
-
Customer Service Executive
4 days ago
George Town, Malaysia 1Millennium International Sdn Bhd Full time**Responsibilities**: - Call on 1 to 29 days delinquent and over limit unsecured and secured accounts and follow up with borrowers to secure payments. - Manage unsecured and secured accounts in the Debt Manager Collection System to prevent control flow through of accounts to 30 days past due and to achieve targeted delinquencies - Manage and achieve daily...
-
Customer Service Specialist
4 weeks ago
George Town, Malaysia Swift Bridge Technologies Full timeDeal directly with customers either by telephone, electronically or face to face. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Obtain and evaluate all relevant information to handle product and service inquiries. - Provide pricing and delivery information. - Perform customer verifications. - Set up new customer...
-
Customer Service Analyst
6 days ago
George Town, Malaysia Gratitude Inc. Full time**Role**:Customer Service Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Mandarin english Must be fluent in speaking both Mandarin and English mandarin + english speaker - Quality Assurance Supervisor a....
-
Customer Service Executive
4 weeks ago
George Town, Malaysia Nirvana Asia Group (Penang) Full timeEnsuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. - Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer Service,...
-
Customer Care Consultant
4 weeks ago
George Town, Malaysia ProMicom Service (M) Sdn Bhd Full time**Utility GLC Company** **Start date: 12 April 2024.** **We will only consider fresh grads with a minimum Diploma MQA that is able to start work on the 12th of April 2024.** **Salary: RM 2300 (Renewable 1 year contract)** **Work pattern is from Monday - Sunday.** **Working hours: (8am - 5pm) and (10am - 7pm) NO NIGHT SHIFTS** We are a single point of...
-
Customer Service Admin
3 weeks ago
George Town, Malaysia Smartrend Recruitment & Consultancy Full timeLocation: 123-1-19 Wisma KGN, Pengkalan Weld, 10300 Georgretown, Pulau Pinang Essential Duties and Responsibilities: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers -...
-
Customer Service Admin
4 weeks ago
George Town, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time**Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to customer inquiries - Follow up the cases, keep the...
-
Customer Service
7 days ago
George Town, Malaysia Growthfn Sdn Bhd Full timeTake call and provide accurate answer to customer queries. - Delivery excellent customer support & services and offering patient assistance at all times. - Deliver customers support & services effectively through active communications. - Meet and exceed all key performance indicators set by the company and the client. - Maintain positive, empathetic, and...
-
Customer Service
4 weeks ago
George Town, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Call Center Customer Service Taiwanese - **Job Highlights**: Work Abroad in a Multi-Cultural & International Company Young, Energetic, and...
-
Customer Services
4 days ago
George Town, Malaysia CXL Executive Sdn Bhd Full timePOSITION: TELESALE OUTBOUND CALL CUSTOMER SERVICES Work Location : Komtar, Penang Working Days : 5 days per week Working Hours: Mon - Fri /9am - 6.00pm Saturday :9am - 2pm (5hours) (Immunity to skip working if achieved weekly target) Working time during Training - **Mon - Fri / 8.30am - 5.30pm** Intake : Immediately Range Salary : RM1,700 - RM...
-
Customer Service
4 weeks ago
George Town, Malaysia MyGlit Full time**Role**:Associate/Sr. Associate -(NonTechnical) **Timings**:Shifting Schedule (Not applicable) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Work Mode**:NA Key Skills: Call Centre skills BPO industry typing skills Must be fluent in speaking both Mandarin and English - **Job...
-
Customer Service
6 days ago
George Town, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time**Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to customer inquiries - Follow up the cases, keep the...
-
Customer Service Executive
4 weeks ago
George Town, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time**Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to customer inquiries - Follow up the cases, keep the...
-
Customer Service Executive/assistant
7 days ago
George Town, Malaysia Nirvana Group Full time1. Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. 2. Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer...
-
Customer Service Manager
4 weeks ago
George Town, Malaysia Gleneagles Penang Hospital Full time**JOB RESPONSIBILITIES**: - To manage customer feedback relating to service issues including investigations, crafting of replies, and liaising with customers and process owners for resolution of service feedback issues. - Assists in the compilation, monitoring, and analysis of feedback statistics and preparation of reports for both solicited and unsolicited...
-
Customer Service Specialist Mandarin
4 weeks ago
George Town, Malaysia MINDPEC SOLUTIONS SDN BHD Full timeIMMEDIATE HIRING!!!! **Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and...
-
Inbound Call- Customer Service
4 weeks ago
George Town, Malaysia CXL Executive Sdn Bhd Full timePOSITION: INBOUND CALL CUSTOMER SERVICE (Normal working hours) Work Location : Komtar, Penang Working Days : 5 days per week Working Hourse: 7.30am - 4.30pm / 8.30 am -5.30 **Intake : Immediately** Range Salary : RM1,800 - RM 2,200 Benefits: Medical Insurance + PFP Requirement: - Minimum SPM (With experience)/ (Fresh Graduate encourage to Apply) -...
-
Customer Service Specialist
4 weeks ago
George Town, Malaysia Career International Fos Sdn. Bhd Full time_Purpose As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect. _ - **Job Scope **_ - Compose thoughtful, personalized responses for a variety of customer...