Inbound Call- Customer Service

Handle inbound call for inquiries _**(Website Shopping Channel ).**_ - Previous experience in a customer support role - Strong phone and verbal communication skills along with active listening - Will need to add additional ad-hoc assignment when assigned by the company or management team. - Starting from contract, will be extend or convert based on...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service- products - Inbound & Outbound Calls 1. Liaise with Business Unit on status of service request - 2. Filter calls that do not need...

The OfferOpportunity within a company with a solid track record of performanceLeadership RoleFlexible working optionsThe JobYour responsibilities will include:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through...

The OfferOpportunity within a company with a solid track record of performanceFlexible working optionsThe JobYour responsibilities will include:Handling all inbound calls and live chat pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company's products.To exceed customers' expectations in...

The OfferLeadership RoleOpportunity to make a positive impactAttractive Salary & BenefitsThe Job You will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and...

GRATITUDE INDIA”, Established In 2004, Is An ISO 9001:2008 Certified Company, Which Follows A Centre Right Ideology That Candidates Are Superior Then The Clients. This Is In Stark Contrast To The Left Wing Ideology Of All Consultancies Who Boast About Their Relationship With The Clients And They Believe Their Success Is Only And Only Because Of Their...

Overview of CSS Role:• CSS represents the brand, the culture, and the values of the client• Your attitude and how you behave will determine how our client is perceived by its customers• It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times• Customer concerns must be handled positively...

Overview of CSS Role:• CSS represents the brand, the culture, and the values of the client• Your attitude and how you behave will determine how our client is perceived by its customers• It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times• Customer concerns must be handled positively...

**Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to customer inquiries - Follow up the cases, keep the...

Location: 123-1-19 Wisma KGN, Pengkalan Weld, 10300 Georgretown, Pulau Pinang Essential Duties and Responsibilities: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers -...

**Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to customer inquiries - Follow up the cases, keep the...

Job Code: M444-KW-C(A30) Position: Customer Service Salary Package: RM2,500 - RM2,800 Working Location: - Georgetown, Penang (Summerton) - Bayan Lepas, Penang - Tanjung Tokong, Penang Company Background: Aesthetic Clinic Working Days & Hours: 9am till 6pm (off day on weekdays) **Benefits**: Bonus, EPF AND SOSCO, 13 days of Annual Leave, Medical...

**The applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers.** **You are expected to be a team player, capable of representing information on behalf of our clients.** **Education...

**Core Responsibilities** - Customer facing environments (phone, chat, in person, etc.) interaction in some capacity (can include volunteer work, or project work while in school) - Able to communicate clearly and effectively, both written and verbal in English AND Cantonese - Conduct customer interaction as measured by Client’s call quality reports, call...

**What will you do?** - **No Sales, **but out-bond call required due to follow-ups. - Ad-hoc assignments or tasks assigned by Supervisor. **Requirements**: - **Must have experience in Customer Service**: - Must be willing to work in the office - Must be able to be working on shift. **NO OVERNIGHT SHIFT!**: - Possess a Diploma /Degree / SPM (must have...

Responsibilities: Drive renewals of Services through phone and email interactions with customers Deploys renewal sales strategy to maximize customer interactions Responds to inbound requests in a timely manner Finds opportunities for sales expansion (Multi-year renewal, VLA) Documents activities (SFDC, Oracle) and collaborates with sales teams ...

**Details**: - Perform outbound calls to promote products and promotion and generate targeted sales for the company. - Answering and responding to inbound calls on product promotion & packages, enquiries according to specified Practice and Procedure. - Ensure monthly sales target is achieved - To provide accurate information / solution / service with...

__ - Answer phone calls and attend to guests' requests to book rooms or events at the hotel. - Check on the internal booking system and make the booking for the guest. - Obtain payment information and run credit/debit card payments when required. - Assist guests with booking transport such as taxis and giving directions where required. - Liaise with the...

**Responsibilities**: - Maintain and build close relationships with existing and new customers by spending extra time prospecting, developing, and generating client referrals. - Assist the Account Manager to deal register, negotiate better prices and draft project quotations, in order to surpass the sales target every quarter. - Handle inbound, unsolicited...

Responsibilities: - Provide accurate and timely information to customers regarding products, services, and company policies - Manage customer accounts and maintain accurate customer records in the company's database - Process customer orders, returns, and exchanges - Coordinate with other departments to ensure timely delivery of products and services -...