Customer Service Specialist

Deal directly with customers either by telephone, electronically or face to face. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Obtain and evaluate all relevant information to handle product and service inquiries. - Provide pricing and delivery information. - Perform customer verifications. - Set up new customer...

Deal directly with customers either by telephone, electronically or face to face. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Obtain and evaluate all relevant information to handle product and service inquiries. - Provide pricing and delivery information. - Perform customer verifications. - Set up new customer...

_Purpose As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect. _ - **Job Scope **_ - Compose thoughtful, personalized responses for a variety of customer...

**Company Description**: - Informa Tech serves 9 market pillars including: Artificial Intelligence, Components & Devices, Cybersecurity, Enterprise IT, Game, Industry Verticals, Internet of Things, Media & Entertainment and Service Providers. We offer an unrivalled reach to decision-makers in the technology marketplace, leveraging over 100 recognised brands...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Customer Management customer service analyst Customer oriented Customer service advisor Customer Acquisition Customer...

Position: Customer Success Specialist Location: George town, Penang Duration: Permanent Language Required: English + Mandarin + Conversational Cantonese (mandatory) Shift: Rotational Salary : RM3300+300 (Basic + Language allowance) Description: The Sales Representative is responsible to secure new business, maintain a relationship with current clients...

Job Description: - Ensure all communication is handled professionally and promptly but with a human touch across all channels. - Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand. - Meet targets and requirements set by the client and management. - Appropriate knowledge...

Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. - Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer Service,...

**Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to customer inquiries - Follow up the cases, keep the...

**Role**:Associate/Sr. Associate -(NonTechnical) **Timings**:Shifting Schedule (Not applicable) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Work Mode**:NA Key Skills: Call Centre skills BPO industry typing skills Must be fluent in speaking both Mandarin and English - **Job...

1. Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. 2. Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer...

IMMEDIATE HIRING!!!! **Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and...

Attending to inbound calls only and assisting customers inquiries - No Sales and out bond call required - Ad-hoc assignments or tasks assigned by Supervisor. **Requirements**: - **Must be able to work on rotational shifts**: - Potential WFH **Renumeration Package** - Basic: RM 3,900 - RM 4,400 (RM 2,800 - RM 3,300) - Night Shift Allowance: RM 600 - Perm...

**Responsibilities**: - Plan and monitor supply chain operations. - Ensure premises, assets and communication ways are used effectively. - Utilize logistics IT to optimize procedures. - Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements. - Monitor orders and arrange stocking of raw materials and...

**Requirements** - Fluent in the required language Mandarin & English (speaking, reading, and writing) - Analytical skills for resolving complex issues. - Proficient in navigating multiple systems and tools. - Self-managing in fast-paced environments. - Embraces challenges and takes on additional responsibilities. - Maintains professionalism and composure...

OPEN FOR NON NATIVE KOREAN SPEAKER & NATIVE KOREANS Location: "Penang Malaysia" - "Living Stone Tower Georgetown" "Requirement: NO EXPERIENCE NEEDED L6 or L5 for near-native EFSET: B2 " SHIFT: "8am-5pm(Mon-Fri) NATIVE: "Base: 6,000MYR - 7500MYR Language allowance: 1,000MYR Housing allowance: 600MYR NON NATIVE: "Base: 5,500MYR~ Language...

**Overview**: Serve as the primary contact for customers on the client's website. Embody the client's values of responsibility, quality, and excellence. **Requirements**: **Qualifications**: **Education**: Bachelor’s Degree or equivalent; B2 level English proficiency. **Experience**: Minimum 6 months in customer support; call center experience...

Serve as the primary contact for customers on the client's website. - Embody the client's values of responsibility, quality, and excellence. **Requirements**: - Education: Bachelor’s Degree or equivalent; B2 level English proficiency. - Experience: Minimum 6 months in customer support; call center experience advantageous. - Interpersonal Skills: Customer...

The Service Technician is responsible for carrying out maintenance, repair and testing of trucks. The jobholder also supports commissioning and at the customers’ premises. **Tasks**: - Maintenance, repairs and legal inspection of electrically operated, trucks. According to valid directives, safety regulations and manufacturing specifications -...

**Responsibilities**: - Call on 1 to 29 days delinquent and over limit unsecured and secured accounts and follow up with borrowers to secure payments. - Manage unsecured and secured accounts in the Debt Manager Collection System to prevent control flow through of accounts to 30 days past due and to achieve targeted delinquencies - Manage and achieve daily...