Bpo - Customer Service Executive

2 months ago


George Town, Malaysia Aisling Consulting Full time

Attending to inbound calls only and assisting customers inquiries
- No Sales and out bond call required
- Ad-hoc assignments or tasks assigned by Supervisor.

**Requirements**:

- **Must be able to work on rotational shifts**:

- Potential WFH

**Renumeration Package**
- Basic: RM 3,900 - RM 4,400 (RM 2,800 - RM 3,300)
- Night Shift Allowance: RM 600
- Perm Night Shift Incentive: RM 500

**Shift After training**:

- 12 AM - 9 AM
- 1 AM - 10 AM
- 2 AM - 11 AM

**Job Type**: Permanent

Pay: RM3,500.00 - RM4,300.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Evening shift
- Night shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Application Question(s):

- Can you start on 27th November 2023

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- English (preferred)
- Mandarin (preferred)



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