Customer Service
Found in: Talent MY C2 - 1 week ago
The Offer
- Opportunity within a company with a solid track record of performance
- Flexible working options
The Job
Your responsibilities will include:
- Handling all inbound calls and live chat pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company's products.
- To exceed customers' expectations in terms of customer service and accurate information.
- Work in a team to achieve the required KPI elements and SLA.
- Report on customer feedback and complete call logs and reports.
The Profile
- Candidate must possess at least a SPM and above
- Required language(s): Mandarin & English.
- Minimum of 1 year of working experience in the service industry will be an added advantage for this position.
The Employer
Our client is looking for Customer Service
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