Customer Service

Found in: Talent MY C2 - 1 week ago


George Town, Malaysia Snaphunt Full time

The Offer

  • Opportunity within a company with a solid track record of performance
  • Flexible working options

The Job

Your responsibilities will include:

  • Handling all inbound calls and live chat pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company's products.
  • To exceed customers' expectations in terms of customer service and accurate information.
  • Work in a team to achieve the required KPI elements and SLA.
  • Report on customer feedback and complete call logs and reports.

The Profile

  • Candidate must possess at least a SPM and above
  • Required language(s): Mandarin & English.
  • Minimum of 1 year of working experience in the service industry will be an added advantage for this position.

The Employer

Our client is looking for Customer Service


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