Customer Service

3 weeks ago


George Town, Malaysia EKG GROUP Full time

EKG Group is one of the world’s largest face-to-face advertising & marketing companies; specialising predominantly in creating brand awareness and providing cost-effective solutions for a portfolio of clients from a different range of industries. Starting in 2001, we have expanded massively due to the demands from our clients to increase their customer base and market share across the nation.

As Customer Service and Brand Representatives will act as the “front liner” of a brand for EKG Groups' Clients. Ideally, selected applicants will help to increase brand awareness.

The true strength of our organization comes from our people. We value people who are ambitious, have an exemplary learning attitude, and present great potential in character. We invest in our people because they are our greatest assets. It is an investment that would stand the test of time in an ever-changing business environment.

**Duties & responsibilities**:

- Represent our Client’s brand to their chosen target market
- Develop great customer relationship with customers
- Provide feedback to the Marketing and Sales departments regarding customer’s preferences and market demands.
- Able to educate customer on the promotions and activities
- Create brand awareness for clients’ products and services

**Perks & benefits**:

- Caoching and training provided.
- Structured career development program with certificate.
- Fun and supportive working environments.
- Bonuses and travelling opportunities.
- Company activities.

**Requirements**:

- Required language: Bahasa Malaysia, English (Any other languages would be an added advantage)
- Full-Time position available.
- Malaysian or holding Permanent Residence Status

**Job Types**: Full-time, Permanent

**Salary**: RM2,000.00 - RM4,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Georgetown: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (preferred)
- Bahasa (preferred)

Expected Start Date: 07/03/2023


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