Customer Service Specialist

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin english customer success - **Job Title**: Customer Success Specialist **Location**: George Town, Penang **Job Type**: Full-Time,...

Work experience: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field - Call centre experience is not a ‘must’ but would be a distinct advantage Required...

**Role**:Customer Service Executive -Chat **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service - **Job Details** - Company: Top BPO in Malaysia - Title : Customer Support Specialist (MOS) -Bahasa Indonesian + English...

Company: Teleperformance Position: Customer Success Specialist Location: George Town, Penang, Malaysia Salary: RM 2,800 - RM 3,300 Language Requirement: English & Mandarin Working Hours: 9am to 6pm or 12pm to 9pm Overview: Respond to customer inquiries via phone and email. Serve as the primary contact for customers on the client's website. Embody the...

Company: Teleperformance Position: Customer Success Specialist Location: George Town, Penang, Malaysia Salary: RM 2, - RM 3, Language Requirement: English & Mandarin Working Hours: 9am to 6pm or pm to 9pm Overview: Respond to customer inquiries via phone and email. Serve as the primary contact for customers on the client's website. Embody the client's values...

**Company**: Teleperformance **Position**: Customer Success Specialist **Location**: George Town, Penang, Malaysia **Salary**: RM 2,800 - RM 3,300 **Language Requirement**: English & Mandarin **Working Hours**: 9am to 6pm or 12pm to 9pm **Overview**: Serve as the primary contact for customers on the client's website. Embody the client's values of...

The OfferLeadership RoleOpportunity to make a positive impactAttractive Salary & BenefitsThe Job You will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and...

Company:Teleperformance Position:Customer Success Specialist Location: George Town, Penang, Malaysia Salary: RM 2, - RM 3, Language Requirement: English & Mandarin Working Hours: 9am to 6pm or pm to 9pm Overview: Respond to customer inquiries via phone and email. Serve as the primary contact for customers on the client's website. Embody the client's values...

GRATITUDE INDIA”, Established In 2004, Is An ISO 9001:2008 Certified Company, Which Follows A Centre Right Ideology That Candidates Are Superior Then The Clients. This Is In Stark Contrast To The Left Wing Ideology Of All Consultancies Who Boast About Their Relationship With The Clients And They Believe Their Success Is Only And Only Because Of Their...

**Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to customer inquiries - Follow up the cases, keep the...

FMR Agency is looking for an experienced and innovative Customer Success Specialist (CSS).The RoleYour responsibilities will include:Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting bothReview the customer journey, determine how it’s supported,...

**Role**:Any Other **Timings**:Shifting Schedule (Contract To Hire) **Industry**:Telecom / ISP **Process**:Voice **Functional Area**:Any Other Key Skills: Accuracy Critical Thinking Customer Relations MS Office Advanced Proficiency good communication skills typing skills **Responsibilities**: As a Customer Success Specialist - Native Taiwanese, you...

Handle inbound call for inquiries _**(Website Shopping Channel ).**_ - Previous experience in a customer support role - Strong phone and verbal communication skills along with active listening - Will need to add additional ad-hoc assignment when assigned by the company or management team. - Starting from contract, will be extend or convert based on...

Start Date : Immediate Joiners Job Highlights Working Abroad in a Multi-Cultural & International Company Young, energetic, and supportive team! Attractive Salary and Incentives Company: Teleperformance Malaysia TP Code: JS-J001-TI-CSS-MN Job Title: Customer Success Specialist - Native Taiwanese Location: George Town, Penang Shift: 5 working days...

**What will you do?** - **No Sales, **but out-bond call required due to follow-ups. - Ad-hoc assignments or tasks assigned by Supervisor. **Requirements**: - **Must have experience in Customer Service**: - Must be willing to work in the office - Must be able to be working on shift. **NO OVERNIGHT SHIFT!**: - Possess a Diploma /Degree / SPM (must have...

**Customer Success Specialist - Mandarin Speaker** **Salary**: RM2800 - RM3300 Rotational Shift **Job responsibilities: - ** - Support customers to place online orders with the client. - Identify and escalate priority issues through appropriate channels as and when necessary. - Processing payments and confidential client information in a manner that is...

The OfferOpportunity within a company with a solid track record of performanceLeadership RoleFlexible working optionsThe JobYour responsibilities will include:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through...

Role - Customer Service Job location Bayan Lepas, Penang / George Town PERMANENT WITH CLIENT PAYROLL Allowance - Language Allowance Qualification: Freshers/ upto 1-2 year experience in customer support is preferred Shift: Rotational shift **Salary**: RM1,000.00 - RM3,500.00 per month Application Question(s): - Willing to work in Penang...

The OfferOpportunity within a company with a solid track record of performanceFlexible working optionsThe JobYour responsibilities will include:Handling all inbound calls and live chat pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company's products.To exceed customers' expectations in...

Designation: Customer Success Specialist - Hokkien & English SpeakerLocation: Penang, MalaysiaWorking hours: Monday - Friday (9am - 6pm)Salary: RM 8,000 - RM 8,500 (Based upon experience) | Housing Allowance: RM 600 | KPI Allowance: RM 100 - RM 300Benefits: Work Visa Provided | Annual Leave: 10 Days | Medical Leave: 14 days | 1 Way Flight Ticket Provided...