Customer Service

2 weeks ago


George Town, Malaysia Recruitment Room Full time

Start Date : Immediate Joiners

Job Highlights

Working Abroad in a Multi-Cultural & International Company

Young, energetic, and supportive team

Attractive Salary and Incentives

Company: Teleperformance Malaysia

TP Code: JS-J001-TI-CSS-MN

Job Title: Customer Success Specialist - Native Taiwanese

Location: George Town, Penang

Shift: 5 working days (rotational shift)

Bachelor’s Degree or at least Diploma or equivalent in any discipline.

Minimum 6months to 1 year experience in call centre

Fluent in Mandarin, and English Language proficiency (reading, writing, speaking and aural comprehension)

Ability to handle queries and objections in a professional manner.

Passionate about communication and interacting with people is key to success in this role.

Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations.

Customer Service orientation.

Minimum typing speed of 40wpm with a 90% accuracy score.

Computer literate and fully conversant in Microsoft Windows and Microsoft Office

Freshers or Experienced Taiwanese resources

With good English Level B2

Salary Ranging from MYR 5.5k-7k with 600 Housing Allowance.

Flight ticket + 1 week hotel stay

Pay: RM7,000.00 per month

Application Question(s):

- Years of CSR experience
- Kindly provide your WhatsApp number
- Are you Native Taiwanese speaker?

Application Deadline: 01/20/2024



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