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Client Engagement Executive/Senior Executive

3 months ago

Malaysia VML South Africa Full time
Client Engagement Executive/Senior Executive Client Engagement Executive/Senior Executive VMLY&R Department: Client Services Last Updated: 1/19/2024 Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

This role will be working closely with Account Manager on all matters relating to the organizing, follow through, and management of the day-to-day work and account to ensure growth in overall performance for one of our largest businesses in the company.

KEY RESPONSIBILITIES:

  • Able to manage day-to-day project from brief, creation to execution
  • Translate the client’s business requirements into digital or creative briefs
  • To build a solid working relationship with the team and clients
  • Proficiently compose internal and client correspondence (timely and accurate) – status report, email recap, creative brief, job requisition
  • Quality control of all work that is submitted to clients
  • Monitoring all stages of campaigns to ensure they are running smoothly
  • Monitoring of ATL, BTL, digital media for relevant information on competitive activities and market developments
  • Keep all teams involved, informed of relevant brand and competitive activity
  • Ensure all account procedures are efficiently adhered to for the company and its clients
  • Build receptive client attitude to creative efforts

REQUIRED SKILLS:

  • Able to work with a very fast-paced account and versatile to change
  • Resilience
  • Meticulous attention to detail to avoid errors in execution and brand CI, including documentation and record keeping
  • Resourceful in problem solving
  • Good organizational skills
  • Experience working as a part of a team
  • Strong interpersonal and communication skills

PREFERRED QUALIFICATIONS:

· Minimum of a diploma degree; Marketing, Business, or Communications degree preferred

· Fresh graduates are encouraged to apply, added advantages to those with a year of working/ internship experience in advertising agency

· Comprehensive understanding of general marketing practices

· Strong computer skills, proficient use of Microsoft Office (including PowerPoint) and Internet

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

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