Senior Customer Engagement Executive

Customer Engagement Manager The Customer Engagement Manager oversees customer service operations, ensuring customers have a positive experience and their needs are met efficiently and effectively. Customer service operations involve reviewing emails and messages daily for any issues or updates, monitoring team performance metrics, planning and prioritizing...

PAMB | Executive, Customer Engagement Centres Specialist Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best...

The Happy Customer Engagement Manager is responsible for overseeing all aspects of customer service operations, ensuring that customers have a positive experience and that their needs are met efficiently and effectively. This role involves managing the customer service team, addressing escalated issues, implementing process improvements, and developing...

Manage loyalty initiatives, track marketing campaigns, and strengthen customer engagement through content creation as a Senior Executive, CRM at a premier shopping and lifestyle destination in Kuala Lumpur, Malaysia. Responsibilities include ensuring proper implementation of loyalty initiatives, planning and executing marketing campaigns, and maintaining...

The Happy Customer Engagement Manager oversees all aspects of customer service operations, ensuring a positive customer experience. This role involves managing the team, addressing escalated issues, implementing process improvements, and developing strategies to enhance overall customer satisfaction. The ideal candidate has strong leadership and team...

Senior Executive, CRM at Pavilion Damansara Heights Mall Manage loyalty initiatives, track marketing campaigns, and strengthen customer engagement through content creation in a fast-paced retail environment. Job Description As a Senior Executive, CRM, you will be responsible for: Implementing loyalty initiatives across multiple markets and...

Seeking Talent Management Senior Executive to develop, engage, and retain talent through learning & development programs, talent groups management, succession planning, and employee engagement. Collaborate with leadership and stakeholders to strengthen talent pipeline and foster positive work environment. Minimum 5 years of experience in Talent Management...

**Join the largest cinema exhibitor and leading film distributor in Malaysia!** **You will play an important role in**: Implement & develop employee’s engagement strategy, core channels and best practice guidelines, supports in change programs in driving 7 key competencies among employees. - **Employee Engagement Survey (EES)** - Facilitate the EES...

Seeking a Senior Executive to lead business development and export sales in the beverage division, driving growth and customer satisfaction. Job Description Work together with various stakeholders to manage and find customers in the region, meeting the company's targets for the beverage division. Develop new products across the region, including...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - The Customer Experience (CX) team is responsible for improving end to end journey experience for our customers (buyers and sellers) on Lazada. Customer Experience is a critical function and fundamental to the sustainable growth of our platform.You will...

This role involves managing export sales for the beverage division, developing new products, and collaborating with stakeholders.Senior Executive, Business Development (Export Sales)Manage export sales for the beverage division, developing new products and collaborating with stakeholders to meet company targets.Develop new products across the region,...

High-level product management role driving innovation and growth in a dynamic industry. Manage cross-functional teams, collaborate with sales and marketing, and oversee product launch strategies. Track product performance, customer feedback, and budget, while setting performance metrics and ensuring compliance. Partner with Senior Leadership to...

**Job Summary** Reporting directly to the Head of HR, the Culture & Engagement Manager will play a key role in shaping and promoting our organizational culture, as well as driving employee engagement initiatives to enhance employee satisfaction and retention across FFM Group. Additionally, this role will encompass managing campus engagement to attract top...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - The Seller Experience (CX) team is responsible for improving end to end journey experience for our sellers on Lazada. Customer Experience is a critical function and fundamental to the sustainable growth of our platform. You will lead strategic,...

Senior Executive, CRM (Pavilion Damansara Heights Mall) This job is Senior Executive, CRM at Pavilion Damansara Heights Mall. You might like this job because you'll manage loyalty initiatives, track marketing campaigns, and strengthen customer engagement through content creation. Full-Time few days ago Job Description Job Description: Customer...

Highly visible role with autonomy to drive changeWorking with a team of professionals leading the industry  About Our Client The role involves managing cross-functional teams and collaborating with sales and marketing on product launch strategies. Responsibilities include tracking product performance and customer feedback, budgeting, resource allocation,...

Executive/Senior Executive – Sales (Heavy Equipment Parts) Sunway Marketing Sdn Bhd is a member of Sunway Group, a trading company involved in sales, marketing, and distribution of five product groups namely Heavy Equipment Parts, Hoses & Fittings, Heavy Equipment, Building Materials, and Industrial Hardware. In view of our business expansion, we seek...

Senior Executive, Business Development (Export Sales) Work together, manage, and find customers in the region to meet the company’s targets for the beverage division. Responsible for new product developments across the region, in both branded products as well as OEM projects. This includes hunting for new projects, managing communications with potential...

Seeking Executive/Senior Executive in Business Services & Outsourcing to provide full accounting and back-office support to clients in Kuala Lumpur. Requirements include a recognized degree in Accounting, at least 4 years of experience in finance, and proficiency in various accounting software packages. Additional skills include competent MS Office...

We're seeking a Senior Executive in Strategy & Project Management to support and implement long-term objectives and lead high-priority projects. This role involves collaboration with top management, strategic planning, project execution, and analytical skills.