Manager, Culture

4 weeks ago

Malaysia FFM Berhad Full time

**Job Summary**

Reporting directly to the Head of HR, the Culture & Engagement Manager will play a key role in shaping and promoting our organizational culture, as well as driving employee engagement initiatives to enhance employee satisfaction and retention across FFM Group. Additionally, this role will encompass managing campus engagement to attract top talent and build strong relationships with universities and colleges. The role will work closely with the Head of HR to align culture and engagement initiatives with overall HR strategies and objectives.

**Responsibilities**:

- Develop and implement strategies to foster a positive and inclusive organisational culture aligned with the company’s values and goals.
- Lead initiatives to enhance employee engagement, morale, and overall satisfaction.
- Collaborate with cross-functional teams and entities within FFM Group to design and execute employee recognition programmes, events, and activities.
- Conduct surveys and assessments to measure employee satisfaction and identify areas for improvement.
- Collaborate with various HR functional departments in FFM Group on the initiatives and facilitate the implementation planning by providing entity specific insights and resolution to ensure relevancy and adequacy and providing specific inputs with the business objectives.
- Act as liaison between employees and management to address concerns and facilitate open communication.
- Organise and facilitate training sessions and workshops on topics related to culture, diversity, inclusion, and employee well-being.
- Manage campus engagement efforts, including building relationships with universities and colleges, attending career fairs, and coordinating internship programmes.
- Stay informed about industry best practices and trends in employee engagement and culture management.
- Monitor and analyze key metrics to evaluate the effectiveness of culture and engagement initiatives and make data-driven recommendations for improvement.
- Serve as a role model and advocate for the company’s culture and values both internally and externally.

**Education & Qualification**

Minimum Bachelor's degree in Human Resources, Organizational Psychology, Business Administration, or a related field. Master’s degree preferred.

**Relevant Experience & Years of Service**
- Proven experience in culture management, employee engagement, or related roles.
- Strong understanding of organizational culture dynamics and best practices.

**Technical Skills & Professional Knowledge**
- Excellent communication, interpersonal, and leadership skills.
- Strong self-starter and have a proactive “can-do” attitude, with the ability to work through ambiguities and deliver high-quality results.
- Ability to build rapport and establish trust with employees at all levels of the organisation.
- Highly meticulous with strong attention to details, excellent management skills and ability to organize and plan effectively to meet both short and long-range goals and objectives.
- Creative thinker with the ability to develop innovative and impactful engagement initiatives.
- Strong project management and problem-solving skills.
- High level of integrity and confidentiality when dealing with sensitive employee information.
- Proficiency in Microsoft Office Suite and experience with employee engagement software/tools is a plus.

**Competencies**
- Able to make and assess personal/team decisions and align actions with organisation’s vision and mission.
- Able to establish and maintain open/trusting relationships with colleagues and stakeholders to nurture collaborative partnerships and work towards a common goal.
- Able to contribute and encourage new ideas and approaches to support business growth; demonstrate openness to and enthusiasm for new initiatives and appropriately challenges the status quo; adapt and improvise quickly, appropriately, and decisively to internal/external changes.
- Able to display accountability for team and personal decisions/outcomes and take proactive actions to achieve results with dedication to follow through on commitments; create plans and manage resources to accomplish and deliver self and team’s commitments.
- Able to understand and prioritise stakeholders’ needs/expectations and develop solutions to improve service delivery.
- Able to appreciate the complex interrelationships between external factors and internal business operations and develops strategic plans in response to market shifts and shocks anchored on organisation's vision, purpose, and strategy.
- Able to nurture the culture of learning organisation.
- Able to develop strategic plans in response to market shifts and shocks to accomplish organizational goals; adaptability to changes in business landscape.
- Adaptability and flexibility to changes in business landscape demonstrating initiative concerning forward thinking and planning.
- Exhibits high level of integrity, professionalism, objectivity, personal a

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