Client Management, Consultant

1 month ago

Malaysia AIA Hong Kong and Macau Full time

Client Management, Consultant page is loaded Client Management, Consultant Apply locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted 6 Days Ago job requisition id JR-43729

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Responsible for the management of assigned portfolios and relationships with assigned clients.
  • Building and maintaining professional relationships and actively engage with clients and intermediaries to achieve overall sales and profitability targets.
  • Provide consultative recommendation through analysis of Claims & Utilisation reports and propose measures to clients to better manage cost.
  • Collaborate proactively and transparently with internal collaborators (Operations, Customer Experience, Training, etc) to optimize the customer experience.
  • Arrange and participate in internal and external client debrief.
  • Act as “door-opener” to Segment management team.
  • Responsible for proposing new product or initiatives for Direct Clients.
  • To supervise seamless implementation, including policy enrolment, briefing, helpdesk, policy issuance, setup.
  • Involve in projects or initiatives that will further grow the overall Corporate Solutions business.

Job Requirements

  • Possess a Bachelor's Degree in Business studies or equivalent.
  • Relevant working experience in commercial, client-facing role.
  • Possess strong presentation, planning, organization and analytical skills.
  • Ability to handle customer complaints and/or requests with a sense of urgency and have the ability to be independent and objective.
  • Strong teammate, adaptable and versatile in working style.
  • Independent, energetic, passionate, proactive, performance driven.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Similar Jobs (1) Client Management, Consultant locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted 4 Days Ago

At AIA, we don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us. 

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives, build healthier societies and cultivate healthier environments that better everyone.

If you believe in inspiring a better future, we'd love to hear from you.

#J-18808-Ljbffr

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