Service team lead

Team Lead Insurance Operations Role Lead and manage a team of insurance operations professionals, ensuring high performance and productivity. Oversee daytoday operations and ensure compliance with established policies and procedures. Develop and implement strategies to improve operational efficiency and effectiveness. Provide guidance and support to team...

The purpose of this role is to drive operational performance of the People Services team ensuring a high level of quality and compliance in processes and procedures to achieve an excellent performance standard. The Team Leader will have a strong understanding of service delivery and day to day team coordination and will share insights and learnings to...

**Company Description** At NEXTDC we have been building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. We are establishing a new data centre in KL, meeting...

The purpose of this role is to drive operational performance of the People Services team ensuringa high level of quality and compliance in processes and procedures to achieve an excellentperformance standard. The Team Leader will have a strong understanding of service delivery andday to day team coordination and will share insights and learnings to ensure...

Role & Responsibilities: Delivery excellent customer support & services and offering patient assistance at all times. Respond to customer's inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses). Deliver customers support & services effectively through active communications. Meet and exceed all key...

Provide technical training and guidance to the RPA team; Lead and assign projects to the RPA members to ensure projects are delivered on time, within budget and with quality; End to end coordination with process owners, developers and IT teams to implement projects; Work closely with Business Units and departments to ensure conformance to governance and...

About Our Client This leading global appliance company has been enhancing everyday living for over a century through innovative and sustainable solutions. It offers a wide range of household products. Join them to be part of a dynamic team that values creativity, collaboration, and career growth. Job Description Service Delivery Management: Oversee the...

Provide technical training and guidance to the RPA team; Lead and assign projects to the RPA members to ensure projects are delivered on time, within budget and with quality; End to end coordination with process owners, developers and IT teams to implement projects; Work closely with Business Units and departments to ensure conformance to governance and...

Company DescriptionAt NEXTDC we have been building the heart of Australia's high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies.We are establishing a new data centre in KL, meeting the...

Position: Customer Service Team Leader Project : Home Appliances & Mobile Device Account Type: 1 year renewable contract Qualification: - Have at least 2 years experience in leading a team - Have experience in e-commerce industry Job description: - Overseeing customer service team to ensure all KPIs are met - Ensure the team adheres to the SOPs and to...

If you are looking to excel and make a difference, take a closer look at usOverviewThe Team Lead - Product Development is responsible to lead the team in the development, implementation and management of new and existing non-trade product(s) / financing program(s). This includes conducting reviews, enhancements, periodic market research and engaging relevant...

ROLE:Team Lead - Telemarketing - (Thai/Vietnamese/Indonesia)Location: Bangkok, ThailandSalary: up to 80,000THBHC:4Joining:ASAPEducation: Bachelor's degreeShift: Mon - Fri, 7am - 4pmJoining date: Immediate JoinerRequirement: *BPO, Telemarketing + Team Lead Experience is required and experience in leading SEA operations in sales & digital...

About Our Client This leading global appliance company has been enhancing everyday living for over a century through innovative and sustainable solutions. It offers a wide range of household products. Join them to be part of a dynamic team that values creativity, collaboration, and career growth.Job Description Service Delivery Management:Oversee the...

**Location(s): Asia-Pacific & Middle East : Malaysia : Kuala Lumpur** BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage...

**Grade**: P4 **Contractual Arrangement**: Fixed-term appointment **Job Posting**: Mar 10, 2024, 9:54:18 PM **Closing Date**: Apr 1, 2024, 4:59:00 PM **Primary Location**: Malaysia-Kuala Lumpur **Organization**: HQ/GSC Global Service Centre BOS **Schedule**: Full-time **OBJECTIVES OF THE PROGRAMME**: **DESCRIPTION OF DUTIES**: Under the direct...

**Grade**: P4 **Contractual Arrangement**: Fixed-term appointment **Job Posting**: Mar 10, 2024, 9:54:18 PM **Closing Date**: Apr 1, 2024, 4:59:00 PM **Primary Location**: Malaysia-Kuala Lumpur **Organization**: HQ/GSC Global Service Centre BOS **Schedule**: Full-time **OBJECTIVES OF THE PROGRAMME**: **DESCRIPTION OF DUTIES**: Under the direct...

About UsIntrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces...

Acumen is looking for someone with a minimum of 10 years of experience to execute the next three-year strategy for Southeast Asia, including overseeing existing programs, expanding into two new regions, overseeing alumni offerings across all programs and continuing to build on our robust community of Partners and supporters of Acumen in the region. This is...

Vacancy: Japanese Team Lead - Customer Service Location: Kuala Lumpur Malaysia. Salary Max: RM 12,500 Process: Travel App Language: Japanese + English Headcounts: 5 Joining Date: ASAP or with Notice period Shift timing : 8am to 11.30pm, rotational Mon-Sun (No Late Night SHifts) Education: Diploma and Bachelor 's degree plus at least 1 year Team Lead...

Role and Responsibilities: **-Lead and motivate a team of customer service representatives to achieve performance goals and deliver exceptional service. ** Conduct regular team meetings, provide constructive feedback, and facilitate professional development. **-Set and maintain high standards for customer service, ensuring that the team meets or exceeds...