It services delivery team lead

4 days ago


Kuala Lumpur, Malaysia Michael Page Full time

About Our Client This leading global appliance company has been enhancing everyday living for over a century through innovative and sustainable solutions. It offers a wide range of household products. Join them to be part of a dynamic team that values creativity, collaboration, and career growth. Job Description Service Delivery Management: Oversee the end-to-end delivery of IT services, ensuring they meet quality standards, timelines, and budget constraints while addressing client requirements effectively. Stakeholder Coordination: Manage relationships with internal teams and external vendors, ensuring seamless collaboration and communication to optimize service delivery and address any issues promptly. Performance Monitoring: Track and analyze service performance metrics, implementing improvements and strategies to enhance efficiency, customer satisfaction, and overall service quality. The Successful Applicant 8-10 years of experience in delivering IT services Proficient in managing stakeholders, including overseeing outsourced vendor services and coordinating with internal local teams Experience operating at a regional level What's on Offer The company culture fosters a healthy work-life balance. Experience promising career advancement opportunities. #J-18808-Ljbffr



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