Service Delivery Lead

About the opportunityWe are looking for an O2C Associate to join our growing team in Finance based in our shared service centre in our KL office, located in Southgate Commercial CentreResponsibilities: Issue the invoice to the customer/vendor timely. Report and Resolve Payment Issues This is a task that can require conflict resolution skills, as it can...

_Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey._Objectives of the Position We are looking for a IT Delivery Lead to implement, support, and lead enterprisegrade IT solutions for BASF Agricultural. The role involves both...

About the opportunityROLE POSITIONING AND OBJECTIVESfoodpanda Malaysia Sdn Bhd is looking for Lead Generation Executives to provide sales and marketing support in building a pipeline of leads to meet business plans and company objectives. Responsible for converting leads through an online lead generation tool, qualifying them, and cleaning up the data.WHAT...

About the opportunity Function as the BPO and country owner for the ones that they have been assigned to. The bridge between the Central Ops X BPO X Local Ops. To ensure the overall performance and operations are running smoothly in the BPOs. To ensure the headcount in BPOs are intact and all hiring/replacements are happening on a timely manner. Must be able...

Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey. In our Product Family Cloud-Native Computing you will take over the role as Regional Service Delivery Manager for the region APAC and will be part of the Cloud-Native...

About GBGGBG is the leading expert in global digital identity. We combine our powerful technology, the most accurate data coverage and our talented team to deliver award-winning location intelligence, identity verification and fraud prevention solutions.With over 30 years' experience, we bring together a team of over 1,250 dedicated experts with local...

Come join usAs an Delivery Lead **, you will lead one or more of our delivery teams. Your oversight will extend across one or more key contracts or accounts and include staffing, supervision of daily work and problem resolution. You will motivate your teams to deliver the highest quality work that meets or exceeds performance and functionality...

In this role you will be responsible for:Maintaining positive relationships with customers. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. Managing finances and budgets. Identifying customer needs and overseeing service delivery within the business context. Determining ways to...

Job Title: Service Delivery ManagerLocation: Kuala Lumpur, MalaysiaCompany: Ssquad Global SolutionsExperience: 7+ YearsPosition Summary:Key Responsibilities: Manage the endtoend delivery of services to clients, ensuring adherence to SLAs and KPIs. Develop and maintain strong relationships with key client stakeholders. Act as the primary point of contact for...

About Avaya:Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services. We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers. Every minute...

Role and Responsibilities Customer Relationship andStakeholder Management: Maintaining positive relationships with business by Initiating important partnerships with internal and external stakeholders. Service Management: Monitoring and managing IT Operations functions to ensure optimal service. They are also responsible for maintaining high performance...

What a Regional Service Delivery Manager does at HP: Regional Service Delivery Management: Design the governance framework for global and regional deals in between business units and supporting organizations, and lead it for the accounts allocated in portfolio from a service delivery perspective. Define as required roles and responsibilities and work to...

Job Purpose:Main Tasks and Responsibilities (with key words):Act as people and functional lead for the ITIL Support Services (Demand-, Incident-, Problem-, Change-, Knowledge-, Asset Management etc.) onsite support, services desk, to ensure high performance service levels Ensure with EndtoEnd process management the best possible performance in quality,...

Data Centre Service Delivery, IT InfrastructureThe Job Manage day to day data centre service delivery with oversight on e2P deliveries Manage the service providers SLA in terms of Service Requests Ensure the Service Provider related issues are ironed out and handled promptly Service Delivery Meeting ("SDM") is performed once a month to provide oversight on...

About the opportunity Maintaining positive relationships with teams by establishing a good line of communication between the team Leads and the company Leading the assigned BPOs in managing conflict, and ensuring the team's processes and tasks are carried out efficiently Develops strategies to promote team member adherence to company regulations and...

What a Regional Service Delivery Manager does at HP: Regional Service Delivery Management: Design the governance framework for global and regional deals in between business units and supporting organizations, and lead it for the accounts allocated in portfolio from a service delivery perspective. Define as required roles and responsibilities and work to...

As the Service Operations Lead at Intellect, you will play a pivotal role in shaping the patient experience, ensuring service excellence, and optimising operational performance. Within your scope, you will also oversee the customer support team, ensuring timely and effective assistance to patients and stakeholders, and the care navigation team, ensuring...

About the opportunityWhat's on your plate Design & Build & Maintain Able to reconfigure and maintain a career competency framework based on how to organization is growing and evolving. Learning programs through research into the already available platforms. Where necessary, be resourceful enough to find new platforms to implement learning pathways and track...

Responsibilities: Client Relationship Management: Serve as the primary point of contact for clients, building and maintaining strong relationships, understanding their business needs, and ensuring alignment between services delivered and client expectations. 2. Stakeholder Communication: Facilitate communication and collaboration among project stakeholders,...

Company Description"To be the most loved everyday food and groceries destination" - that's our mission at foodpanda (small 'f').foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new...