Assistant Manager, Customer Service

Job Title: Customer Service Manager - Automotive IndustryLocation: MalaysiaKey Responsibilities: Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance indicators...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

Job Scope:1)To answer call2)To check incoming fax and proceed for further action3)to issue and print Delivery order4)to liaise with logistic to make sure smooth delivery5)To assist other matter requires by Business Manager and other colleagueWorking hours is 8.00 am -5.30 pm Monday to Friday.Job Type: PermanentSalary: Up to RM2,300.00 per monthSchedule:...

Job SummaryAbout Us:HearLIFE is the biggest One-Stop Hearing Care Group in South East Asia with regional offices located at Malaysia, Singapore, Indonesia, Thailand, Vietnam, Myanmar and South Korea. HearLIFE Malaysia currently headquartered in Kuala Lumpur and operates from six (6) outlets throughout Malaysia.HearLIFE Hearing Care Centre offers...

Become a product expert that help customers for best solution. Delivery High End customer service to clients Should be active on Social media so could understand the customer's concern.Requirements: Basic understanding of PC & mobile device troubleshooting 1 to 2 years of experience in customer service with 1 year in a Tech support process is preferred....

About KKdayKKday is accelerating the world's transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers' needs.KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities around the...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Manage the Customer Service Counter and exhibit excellent customer service skills in the course of duty. Maintain the necessary standards in the discharge of duties and perform telephone and facetoface service skills courteously and effectively. Provide timely and accurate clarification and advice to enquiries from the public. For enquiries that are more...

Job Description: To assist the operational outlet activities in the daily operation of the playground, ensuring their adherence to the requirements of the designated outlet Operational Plan. Assist to support marketing activities, advertising and sales promotion, public relations, visual merchandising, and/or special marketing events, as appropriate. Obtain...

Responsibilities: Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure high...

Responsibilities: To resolve customer complaint in a prompt and efficient manner. To liaise with relevant departments in solving problem in an effective & timely manner. To ensure the fulfillment of service appointments target set by Technical & Sales department nationwide. To monitor on the status of Customer Feedback Form (CFF ) raised. To ensure all...

Responsible and ensure financial information and accounting records are accurate and up-to-date and ensure accuracy in financial reporting so that the company remains solvent and can pay its debts.Other duties and responsibilities include: 1) bookkeeping and general accounting2) handle the data entry and daily financial records,2) adding up all the details...

1. Ensure airworthiness of the aircraft for the work performed through the WP, sign the Certificate of Release to service and deliver back the aircraft to customers.Participate in the Working Party Preparation with the preparation group (Work scope, Work planning, Resources Doc/Material/Logistic).Allocate tasks to staff according to the competence...

Role:Manager -Customer ServiceTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Japanese language Thai customer service analyst- Create and manage the campaign schedule across the portfolio of partner brands - working on the strategy and framework of the activity...

Position:Customer Service Cum Sales ExecutiveSalary: RM 2,000 - RM 2,500 + lunch provided + RM250 medical per yearWorking Hours: 8:30 AM - 5:30 PMWorking Days: Monday - FridayLocation: Ampang Hilir, 55100 Kuala LumpurJob Description: Manage customer relations Manage customer complaints Manage customer inquiries Manage company sales Assist sales training...

Responsibilities: Handling all incoming customer queries and questions Providing the appropriate service and information Knowing our products inside and out so that you can answer questions Managing a team of junior customer service representatives Promote our service and successfully sign appointments Adhering to a company's policies and procedures at all...

The job scope of a customer service role involves providing assistance, information, and support to customers before, during, and after their interactions with a company's products or services. Customer service representatives play a crucial role in maintaining positive customer experiences, resolving issues, and building customer loyalty.Here are the common...

Brief introduction about Ruyi Holdings Sdn Bhd:Ruyi Holdings Sdn Bhd was incorporated in Malaysia as a private limited company in 2006, Ruyi provides cellular therapy and supplements under the brand name of ZÉLL-V. We are first Malaysian healthcare company to introduce cellular therapy from Germany & Switzerland.We are currently looking for the position of...

Responsibility1.Customer Service Operations: Manage and lead a team of customer service representatives to ensure the timely and effective resolution of customer inquiries, concerns, and feedback. Develop and implement customer service policies, procedures, and standards to maintain consistency and quality across all interactions. Monitor customer service...