Japanese Team Lead

Vacancy: Native Japanese - Team Lead Customer Service Location: Kuala Lumpur, Malaysia. **Salary**: RM13,500 -14,000 Sector: Aviation Language Proficiency: Japanese + English (B2 level). Aviation sector experience mandatory. About Role: The responsibility of the team lead is to ensure that organizational metrics and goals are met by rallying and...

Job Summary: The Native Japanese Team Lead – Content Moderation is responsible for leading a team of content moderators who ensure that online platforms, social media, and digital content comply with community guidelines and legal standards. The role involves overseeing daily content review operations, ensuring the accuracy and efficiency of moderation...

Vacancy: Native Japanese - Team Lead Content Moderator Location: Kuala Lumpur Sentral, Malaysia. Salary Max: RM 12,500 Permanent Job Language: Japanese + English Headcounts: 6 Joining Date: ASAP or with Notice period Diploma or Bachelor 's degree - with at least 1 year Team lead experience in Content Moderator/Customer Service experience Roles &...

**About IntouchCX** **About the Job** We’re changing the way people think about customer care, and we need your help! We’re looking for a Team Lead to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. This role involves learning and maintaining the...

**Job Summary**: **Key Responsibilities**: - **Team Leadership**: Lead and manage a team of content moderators, providing guidance, support, and training to ensure high performance and professional development. - **Content Moderation**: Monitor, review, and moderate user-generated content to ensure compliance with community guidelines, legal requirements,...

**Responsibilities**: **Enquiries Management** - Answer calls and handle inquires/requests in a courteous, professional manner with predefined answers/resources ensuring high customer satisfaction. - Identify interactions containing adverse events and/or product quality complaints and handle these in accordance with applicable processes and procedures. -...

ROLE: Team Lead Customer Service - Native Japanese Location: Bangkok, Thailand **Salary**: 80,000 - 100,000 THB Head Counts: 1 Joining: Immediate Education: Bachelor's degree is a must NOTE: Minimum 1 year of experience as a Team Leader in a BPO environment, or experience in team management from social media platforms, content moderation, customer...

**Job Summary**: As a Japanese Speaking Team Leader, you will manage and guide a team that provides chat support through social media. Your primary goal is to enhance customer satisfaction and maximize team performance by overseeing daily operations, developing staff, and ensuring quality management. **Key Responsibilities**: - **Team Management**: - Lead...

**Roles & Responsibilities**: - Manage Team Reviewing Online Videos//Content/Complaints/Legal Notices received from the end Customer on any incorrect decisions taken related to their copyright work/material - Reviewing/updating contents on a popular social media platform - Audit of content received and sharing for Social Media Upload - The work requires the...

Role and Responsibilities: **-Lead and motivate a team of customer service representatives to achieve performance goals and deliver exceptional service. ** Conduct regular team meetings, provide constructive feedback, and facilitate professional development. **-Set and maintain high standards for customer service, ensuring that the team meets or exceeds...

Role and Responsibilities: **-Lead and motivate a team of customer service representatives to achieve performance goals and deliver exceptional service. ** Conduct regular team meetings, provide constructive feedback, and facilitate professional development. **-Set and maintain high standards for customer service, ensuring that the team meets or exceeds...

**Role**:Team Leader **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language Team Handling Team Leader - *Hi Team we need your support for this VERY URGENT Hiring for the role of Japanese Team Leaders. (Cyberjaya & KL Office...

Vacancy: Native Japanese - Team Lead Content Moderator Location: Kuala Lumpur Sentral, Malaysia. Salary Max: RM 12,500 Permanent Job Language: Japanese + English Headcounts: 6 Joining Date: ASAP or with Notice period Diploma or Bachelor 's degree - with at least 1 year Team lead experience in Content Moderator/Customer Service experience Roles &...

Responsibilities: Provide mentorship, guidance and career development to members of your team - Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions - Team management responsibilities for a...

Responsibilities: - Ensure all communication is handled professionally and promptly but with a human touch across all channels. - Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand - Meet targets and requirements set by the client and management. - Appropriate knowledge...

**ROLE: Team Lead CS - Native Japanese speaker** ❇ Location: Bangkok, Thailand ❇HC: 6 ❇Joining: ASAP ❇Budget: 80,000 - 95,000 THB (No Language Allowance) ❇Education: Bachelor's degree must ❇ Shift: 24x7 Rotational Shift ❇Requirement: *BPO, CS + TL Experience is required **Responsibilities**: - Ability to Deep Dive on completed...

**Call Center Team Lead - KL (Japanese speaker)** **Salary Range**: RM 8,000-10,000 **Language Allowance**: RM 1500 **Working hours**: 7.30am-4.30pm **Note: Work on Malaysian Public holidays with replacement off days can be utilized during Japan Public holiday** **Responsibilities** - Answer phone calls and requests in a friendly and professional...

ROLE: Team Lead Customer Service - Native Japanese Location: Bangkok, Thailand **Salary**: 90,000 - 100,000 THB Head Counts: 1 Joining: Immediate Education: Bachelor's degree is a must NOTE: Minimum 1 year of experience as a Team Leader in a BPO environment, or experience in team management from social media platforms, content moderation, customer...

Company Description **Sutherland** is seeking an attentive and goal-oriented person to join us as a **Team Manager**. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! **Job...

**Responsibilities**: - **Team Management**: Lead and mentor a team of customer service representatives, providing guidance, coaching, and performance feedback to foster their professional development. - **Customer Support Oversight**: Oversee daily customer service operations, including managing inbound inquiries, resolving escalated issues, and ensuring...