Team Lead Customer Service

Role & Responsibilities: Delivery excellent customer support & services and offering patient assistance at all times. Respond to customer's inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses). Deliver customers support & services effectively through active communications. Meet and exceed all key...

Position: Customer Service Team Leader Project : Home Appliances & Mobile Device Account Type: 1 year renewable contract Qualification: - Have at least 2 years experience in leading a team - Have experience in e-commerce industry Job description: - Overseeing customer service team to ensure all KPIs are met - Ensure the team adheres to the SOPs and to...

Vacancy: Japanese Team Lead - Customer Service Location: Kuala Lumpur Malaysia. Salary Max: RM 12,500 Process: Travel App Language: Japanese + English Headcounts: 5 Joining Date: ASAP or with Notice period Shift timing : 8am to 11.30pm, rotational Mon-Sun (No Late Night SHifts) Education: Diploma and Bachelor 's degree plus at least 1 year Team Lead...

Collaborates with customers, sales, operations and supply chain to ensure accurate and timely information is provided in response to all customer inquiries.- - Partners with sales and customer service representatives to satisfy customer needs- - Serves as the point person for complex inquiries and escalations- - Ensures Pall’s policies and procedures are...

Role and Responsibilities: **-Lead and motivate a team of customer service representatives to achieve performance goals and deliver exceptional service. ** Conduct regular team meetings, provide constructive feedback, and facilitate professional development. **-Set and maintain high standards for customer service, ensuring that the team meets or exceeds...

Role and Responsibilities: **-Lead and motivate a team of customer service representatives to achieve performance goals and deliver exceptional service. ** Conduct regular team meetings, provide constructive feedback, and facilitate professional development. **-Set and maintain high standards for customer service, ensuring that the team meets or exceeds...

Manages a team of associates responsible for the "Order to Cash" process, via phone, email and e-commerce Collaborates with customers, sales, operations and supply chain to ensure accurate and timely information is provided in response to all customer inquiries. Partners with sales and customer service representatives to satisfy customer needs Serves as the...

Vacancy: Korean - Team Lead Customer Service Location: Kuala Lumpur, Malaysia. **Salary**: RM13,000 -14,000 Sector: Aviation Language Proficiency: Korean + English (B2 level) Language. Aviation sector experience mandatory. Joining date: ASAP or with Notice period. About Role: The responsibility of the team lead is to ensure that organizational metrics...

 Manages a team of associates responsible for the “Order to Cash” process, via phone, email and e-commerce Collaborates with customers, sales, operations and supply chain to ensure accurate and timely information is provided in response to all customer inquiries. Partners with sales and customer service representatives to satisfy customer...

ROLE:Team Lead Customer Service - Native JapaneseLocation: Bangkok, ThailandSalary: 96,000 THB + Relocation allowance: 12,000 THB (one-time)Head Counts: 6Joining: ASAP or with Notice PeriodEducation: Bachelor's degree is a mustMinimum 1 year of experience as a Team Leader in a BPO environment, or experience in team management from social media platforms,...

Position: Customer Service Team LeaderProject : Social Media & Ecommerce AccountType: 1 year renewable contractLocation: Public Bank 2, Raja ChulanTime : Rotational shift between 11am - 11pmQualification: Have at least 1 years experience in leading a team Have experience in ecommerce industryJob description: Overseeing customer service team to ensure all...

Collaborates with customers, sales, operations and supply chain to ensure accurate and timely information is provided in response to all customer inquiries. - Partners with sales and customer service representatives to satisfy customer needs - Serves as the point person for complex inquiries and escalations - Ensures Pall’s policies and procedures are...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

Vacancy: Korean Team Lead - Customer Service Location: Kuala Lumpur Malaysia. Salary Max: RM 11,500 Project: Social Media Account Language: Korean + English Headcounts: 3 Joining Date: ASAP or with Notice period Shift timing : Rotational shift Education: Diploma and Bachelor 's degree plus at least 1 year Team Lead Customer Service experience Role &...

OKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology. OKX provides hundreds of token & futures trading pairs to help traders to optimize their strategy. We are also one of the top digital asset trading platforms by trading volume, serving millions of users in over 100...

**Role & Responsibilities**: - Delivery excellent customer support & services and offering patient assistance at all times. - Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses). - Deliver customers support & services effectively through active communications. - Meet and...

**Responsibilities**: - **Team Management**: Lead and mentor a team of customer service representatives, providing guidance, coaching, and performance feedback to foster their professional development. - **Customer Support Oversight**: Oversee daily customer service operations, including managing inbound inquiries, resolving escalated issues, and ensuring...

DepartmentOperations- LevelExperienced (Team Lead)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...