Japanese Team Lead-customer Service

Vacancy: Japanese Team Lead - Customer Service Location: Kuala Lumpur Malaysia. Salary Max: RM 12,500 Process: Travel App Language: Japanese + English Headcounts: 5 Joining Date: ASAP or with Notice period Shift timing : 8am to 11.30pm, rotational Mon-Sun (No Late Night SHifts) Education: Diploma and Bachelor 's degree plus at least 1 year Team Lead...

Vacancy: Native Japanese - Team Lead Customer Service Location: Kuala Lumpur, Malaysia. **Salary**: RM13,500 -14,000 Sector: Aviation Language Proficiency: Japanese + English (B2 level). Aviation sector experience mandatory. About Role: The responsibility of the team lead is to ensure that organizational metrics and goals are met by rallying and...

Role and Responsibilities: **-Lead and motivate a team of customer service representatives to achieve performance goals and deliver exceptional service. ** Conduct regular team meetings, provide constructive feedback, and facilitate professional development. **-Set and maintain high standards for customer service, ensuring that the team meets or exceeds...

Role and Responsibilities: **-Lead and motivate a team of customer service representatives to achieve performance goals and deliver exceptional service. ** Conduct regular team meetings, provide constructive feedback, and facilitate professional development. **-Set and maintain high standards for customer service, ensuring that the team meets or exceeds...

ROLE: Team Lead Customer Service - Native Japanese Location: Bangkok, Thailand **Salary**: 80,000 - 100,000 THB Head Counts: 1 Joining: Immediate Education: Bachelor's degree is a must NOTE: Minimum 1 year of experience as a Team Leader in a BPO environment, or experience in team management from social media platforms, content moderation, customer...

**Responsibilities**: - **Team Management**: Lead and mentor a team of customer service representatives, providing guidance, coaching, and performance feedback to foster their professional development. - **Customer Support Oversight**: Oversee daily customer service operations, including managing inbound inquiries, resolving escalated issues, and ensuring...

Role and Responsibilities: **-Lead and motivate a team of customer service representatives to achieve performance goals and deliver exceptional service. ** Conduct regular team meetings, provide constructive feedback, and facilitate professional development. **-Set and maintain high standards for customer service, ensuring that the team meets or exceeds...

ROLE: Team Lead Customer Service - Native Japanese Location: Bangkok, Thailand **Salary**: 90,000 - 100,000 THB Head Counts: 1 Joining: Immediate Education: Bachelor's degree is a must NOTE: Minimum 1 year of experience as a Team Leader in a BPO environment, or experience in team management from social media platforms, content moderation, customer...

ROLE: Team Lead Customer Service - Native Japanese Location: Bangkok, Thailand **Salary**: 96,000 THB + Relocation allowance: 12,000 THB (one-time) Head Counts: 6 Joining: ASAP or with Notice Period Education: Bachelor's degree is a must Minimum 1 year of experience as a Team Leader in a BPO environment, or experience in team management from social...

**About IntouchCX** **About the Job** We’re changing the way people think about customer care, and we need your help! We’re looking for a Team Lead to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. This role involves learning and maintaining the...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Flexible Japanese language customer support Native speaker - A leading BPO is looking for **Customer Service Representatives - Native Japanese** to...

Vacancy: Native Japanese - Team Lead Content Moderator Location: Kuala Lumpur Sentral, Malaysia. Salary Max: RM 12,500 Permanent Job Language: Japanese + English Headcounts: 6 Joining Date: ASAP or with Notice period Diploma or Bachelor 's degree - with at least 1 year Team lead experience in Content Moderator/Customer Service experience Roles &...

**Job Description**: **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Flexible Japanese language customer support Native speaker - A leading BPO is looking for **Customer Service Representatives -...

**Responsibilities**: **Enquiries Management** - Answer calls and handle inquires/requests in a courteous, professional manner with predefined answers/resources ensuring high customer satisfaction. - Identify interactions containing adverse events and/or product quality complaints and handle these in accordance with applicable processes and procedures. -...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese language International Call Centre Japenese Customer Care International BPO customer support International voice Process...

Job Summary: The Native Japanese Team Lead – Content Moderation is responsible for leading a team of content moderators who ensure that online platforms, social media, and digital content comply with community guidelines and legal standards. The role involves overseeing daily content review operations, ensuring the accuracy and efficiency of moderation...

**Feedback and Coaching**: Provide constructive feedback and coaching to customer support agents to enhance their performance and service delivery. - **Reporting**: Generate and analyze QA reports, identify trends, and provide actionable insights to management for continuous improvement. - **Process Improvement**: Collaborate with the customer support team...

**Role: Customer Service Representative (Reservation)** - Language: Japanese - Start Date: 5th July & 6th Sep - Location: Kuala Lumpur - Salary: RM 6000 to RM 7000 - Language Allowance: RM 1500 - KPI Bonus: Up to 16% - Education: Fresh Graduates welcome - Experience: Preferred, not mandatory - Shift: 07:00am to 10:30 pm (Shift based) - Assist customers with...

**Roles & Responsibilities**: - Manage Team Reviewing Online Videos//Content/Complaints/Legal Notices received from the end Customer on any incorrect decisions taken related to their copyright work/material - Reviewing/updating contents on a popular social media platform - Audit of content received and sharing for Social Media Upload - The work requires the...

Vacancy: Native Japanese - Team Lead Content Moderator Location: Kuala Lumpur Sentral, Malaysia. Salary Max: RM 12,500 Permanent Job Language: Japanese + English Headcounts: 6 Joining Date: ASAP or with Notice period Diploma or Bachelor 's degree - with at least 1 year Team lead experience in Content Moderator/Customer Service experience Roles &...