Sales Support Executive

1 month ago


Malaysia Inmagine Full time

This job is for a Sales Support Executive focusing on the Taiwan market. You might like this job because it involves client communication, sales assistance, collaboration with teams, and data management.

Full-Time

Job Description

Are you a dynamic individual with a passion for customer service and a flair for sales support? We're on the lookout for talented individual to join our team as a Sales Support Executive, focusing on the vibrant market of Taiwan.

The Job:

  • Client Communication:
    1. Serve as the primary point of contact for clients in Taiwan, addressing inquiries, providing support and information on products and services.
    2, Resolve customer issues and complaints in a professional and timely manner.

     
  • Sales Assistance:
    3. Collaborate with the sales team to create and manage sales orders & quotations, ensuring accurate and timely processing.
    4. Support the sales team in preparing proposals, presentations and other materials for client meetings.
    5. Follow up & share latest promotion with clients through phone calls and/or email correspondence.

     
  • Collaboration:
    6. Work closely with cross-functional teams to ensure a seamless customer experience.
    7. Collaborate with team members to provide support in achieving sales targets.

     
  • Data Management:
    8. Utilize CRM tools to maintain and update customer information, track sales activities, and generate reports for analysis.
    9. Maintain order records and update the sales database regularly.
Job Requirements

The Person:

  • At least 2 years of experience in a sales support, sales administrative, customer service and/or other relevant role.
  • Excellent written and verbal communication skills in Mandarin.
  • Intermediate level of English.
  • Excellent organizational and multitasking abilities.
  • Strong communication skills, both written and verbal.
  • Attention to detail and a high level of accuracy.
  • Must be customer service oriented.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Must be tech-savvy. 
  • Knowledge of the Taiwan market is an added advantage.
Skills

Customer Service

Company Benefits Mission-focused

To be game-changers, we plan, act and grow accordingly to serve our stakeholders - that includes our staff too

Global Presence & Mindset

It's your chance to work alongside international colleagues and expand your horizons, network and mindset.

If you're all about fresh ideas and practical solutions, you'll fit right in because these are at the core of our DNA.

Run by real entrepreneurs, our methods are oftentimes unconventional. So, if you're up for challenges, this is it.

Personal Development

What's success without empowerment and personal growth? Open minds will find more than a career here

Fast & Curious

Smart, curious and switched-on, our talents move fast and are ever ready to improve on tasks at a drop of the hat.

Additional Info Experience Level

1 - 5 Years of Experience

Junior Executive

Job Specialisation Company Profile Inmagine

Creativity Re-inmagined

From supporting creatives worldwide with premium stock images since 2000, Inmagine has evolved into a creative ecosystem encompassing various creative assets and business models.

Our suite of products includes world-class stock libraries of images, vectors, audio, footage, design elements, templates and editing tools to cater for multiple clientele, geography and partners.

Powered by creativity, technological innovation and entrepreneurship, Inmagine is forging a future where design is within reach for everyone, one that enables the world to design smarter, faster and easier like never before.

We are on an unwavering mission to be Asia’s most loved job search platform; helping people discover any job with any employer in the market.

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