Customer Service Representative

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Flexible Japanese language customer support Native speaker - A leading BPO is looking for **Customer Service Representatives - Native Japanese** to...

Job Title: Customer Service Manager - Automotive Industry Location: Malaysia Key Responsibilities: - Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. - Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Communicating and coordinating with...

The job scope of a customer service role involves providing assistance, information, and support to customers before, during, and after their interactions with a company's products or services. Customer service representatives play a crucial role in maintaining positive customer experiences, resolving issues, and building customer loyalty. Here are the...

Career Area: Product Support **Job Description**: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Job Description: **Responsibilities**: - Respond to customer inquiries and provide product/service information in Bahasa. - Resolve customer complaints and ensure customer satisfaction. - Maintain a high level of professionalism and empathy in all customer interactions. - Work collaboratively with other team members to achieve customer satisfaction goals. -...

**Responsibilities**: - Respond promptly to customer inquiries in Bahasa, Cantonese, and English. - Handle and resolve customer complaints in a professional manner. - Ensure customer satisfaction through effective communication and problem-solving skills. - Collaborate with team members to achieve customer service targets. - Maintain accurate records of...

**Company Description** ARISE INFINITY MARKETING SDN BHD is a third-party sales and marketing agency located in Kuala Lumpur. We represent our clients from different industries to market their products & services. As we expand, we are seeking ambitious and motivated individuals to join our team. **Role Description** This is a full-time on-site role for a...

The Customer Service Operations Manager is responsible for overseeing all customer service operations for our BPO client accounts. This includes managing a team of customer service representatives, ensuring operational efficiency, maintaining high quality standards, and meeting client performance metrics. Key Responsibilities: - Manage a team of customer...

The person aspiring to work as Control Room Agent/ Customer Representative should expect to perform the responsibilities, duties, and tasks given. He/she is responsible for providing customer support on any issues within the organization - this could be by telephone, internet, or a face to face support. They can also be referred to as the basic point of...

Job Overview: We are seeking dedicated and customer-oriented individuals to join our banking team as Customer Service Representatives. As a key point of contact for our esteemed clients, you will play a crucial role in providing exceptional service and support, ensuring a positive banking experience for all customers. Shift Schedule: 8am to 5pm, latest...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Our client is a leading international company that provides innovative solutions to their clients across multiple industries including Oil and Gas, Marine, Construction and Industrial and range from high pressure water cleaning, surface preparation, abrasive cutting and centrifugal pumping services. Good rewarding opportunity with career growth...

**Customer Success Officer Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...

**WE’RE LOOKING FOR EXCEPTIONAL TALENTS!** Calling out for hardworking & result driven **Customer Service Branch (Sentul)** to join our remarkable team. Your role will be truly crucial in ensuring the growth and success in Physiogo Sdn Bhd. **Responsibilities** 1. Serves as a representative by entertaining leads, patients, clients and visitors in...

**WE’RE LOOKING FOR EXCEPTIONAL TALENTS!** Calling out for hardworking & result driven **Customer Service Branch (Sentul)** to join our remarkable team. Your role will be truly crucial in ensuring the growth and success in Physiogo Sdn Bhd. **Responsibilities** 1. Serves as a representative by entertaining leads, patients, clients and visitors in...