Customer Service Bahasa Speaker
2 weeks ago
Job Description:
**Responsibilities**:
- Respond to customer inquiries and provide product/service information in Bahasa.
- Resolve customer complaints and ensure customer satisfaction.
- Maintain a high level of professionalism and empathy in all customer interactions.
- Work collaboratively with other team members to achieve customer satisfaction goals.
- Provide feedback to the management team on customer issues and trends.
**Requirements**:
- Fluent in Bahasa and English (spoken and written).
- Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening.
- Customer orientation and ability to adapt/respond to different types of customers.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
Pay: RM1,522.62 - RM4,000.00 per month
**Benefits**:
- Opportunities for promotion
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- Bahasa (preferred)
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