Customer Service English Speaker(Banking)

**Customer Service - Banking Industry (English Speaker)** **Working Days: Monday - Sunday; rotational 5 days a week** **Working Hours : Rotational shift. 8:00 AM to 11:00 PM (8 hours working shift + 1 hour break)** **Salary: RM2600 - RM3000** **Job responsibilities: - ** - Assist with providing solutions to inbound customer inquiries through effective...

**Designation**: Customer Service - English Speaker **Location**: Masjid Jamek, KL (Easily Accessible by Public Transport) **Salary**: RM 2,500 - RM 2,800 (Basic) **Retention Bonus**:RM 1,500 **Shift Allowance**: RM 260 **Term and Contract**: 6-Month Contract with Opportunity for Extension/Permanent 1. Assist with providing solutions to inbound customer...

Designation: Customer Service - Mandarin Speaker Location: KL Sentral **Salary**: RM 4,000 Operation hours: 9 am - 6 pm, 5 working days (Monday to Saturday) Start date: August 2023 **Requirements**: - Fluent in Mandarin with good English - Minimum Diploma in IT/Computer or Engineering - Fresh graduates welcomed **Responsibilities**: - Understand...

**Position**: Customer Service Associates - Japanese Speaker **Work Location**: Kuala Lumpur, Malaysia **Tenure**: Fixed-term contract **Role Descriptions**: **Responsibilities**: - Contribute to automation efforts and offer possible solutions - Lead reviews activities in order to launch proactive initiatives to improve the support services - Analyze and...

Designation: Sales Representative Mandarin Speaker Location: KL Sentral Working hours: 9 AM - 6 PM Working days: Monday to Friday **Salary**: RM4,000 (basic) + RM300 (monthly KPI bonus) Start date: 15 February 2024 **Requirements**: - Diploma holder and above - Minimum 6 months sales experience - Able to speak and write Mandarin and English - Local...

Sumitomo Mitsui Banking Corporation Kuala Lumpur, MalaysiaPosted 12 minutes ago In-Office Permanent Competitive **Job Specifications**: - To conduct Know-Your-Customer (KYC) screening for New-to-Bank and existing customers. - To support Relationship Manager (RM) in overall day-to-day ad-hoc operation. - To communicate and establish relationship with...

Responsibilities: Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary Sign up customers for I-Banking Route calls through IVR where applicable Maintain contact records to reflect current information Requests and complaints Turn around Promote cross sell of all banking products Maintain accuracy of...

Duties and Responsibilities: - Update clients on their request status accordingly. - Promote available products and services to clients. - Handle client inquiries appropriately and ensure that high-level service is provided. - Cooperate effectively with other departments as required. - Contribute to team effort by achieving targeted results. - Escalate the...

Position**:Customer Service - Japanese Speaker** Salary**:RM 6,000 - RM10,000** Working hours**:8 hour shift, 24/7 rotational (Mon-Sun)** Location**:Kuala Lumpur / Selangor** 1. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller 2. Maintains customer records by updating...

Attending to _**inbound calls**_ for consumer throughout the _**UK, Singapore, Australia**_ etc. - Handling enquiries related to credit card and banking on a daily basis - Able to resolve customer queries and issues with an aim to provide a first call resolution **Requirements**: - Possess a _**Diploma / Degree**_ (_**Minimum SPM **_holder must have...

KYC Operations Specialist (Japanese Speaker) Contract Duration: 12 months Location: Kuala Lumpur City Center (Near Public Transport - Bus, MRT, LRT stations)   Perform KYC (Know Your Customer) operations in compliance with regulatory requirements, including: Reviewing and verifying information to ensure regulatory compliance. Contacting...

_**We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit.**_ **Job Details**: - Provide customer support regarding Bank via phone calls - Educate customers on Bank’s products and services & direct them toward available...

**Role**:Customer Service Exec -(Technical) **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Customer Service - Basic RM 8500-RM 9500 (Negotiable) Pharmacetuical Project Graduate 24*7 Rotational shift Customer...

**Customer Service Mandarin Speaker ( read and write )** **Remuneration Package** - Basic : Rm 3000 - Rm 3500 - KPI incentive : RM 500 **Rotational Shift** - 6am - 3pm - 7am - 4pm - 8am - 5pm - 1pm - 10 pm **Location** - Level 8, Tower 7 UOA Business Park No 1, Jalan Pengaturcara U1/51, Seksyen U1, Shah Alam Selangor 40150 Malaysia **Job Task** - Ensures...

Understand customer inquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management...

**Job description** - To analyse, create and resolve tickets (if applicable). - To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests. - Identified and escalated priority issues per client specifications. - Displayed courtesy and strong interpersonal skills with all customer...

customer service (Aviation) - Japanese Speaker Job description: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative...

customer service (Aviation) - Japanese Speaker Job description: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative...

customer service (Aviation) - Cantonese Speaker Job description: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from Home **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: BilingualismMultilingual/Bilingual Customer Service/Translators- Chinese (Taiwan) - Japanese - Korean - German - Mandarin - Cantonese - Arabic - Spanish -...