Customer Service Associates

**Role**:Associate/Sr. Associate -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling Key Skills: Customer Service - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising...

**Customer Engagement**: - Serve as the initial point of contact for service-related issues. - Participate in regular meetings to discuss service performance. - **Customer Communication**: - Respond to customer inquiries promptly and professionally. - Provide information about products/services and resolve concerns. - **Order Processing and...

The job scope of a customer service role involves providing assistance, information, and support to customers before, during, and after their interactions with a company's products or services. Customer service representatives play a crucial role in maintaining positive customer experiences, resolving issues, and building customer loyalty. Here are the...

Job Title: Customer Service Manager - Automotive Industry Location: Malaysia Key Responsibilities: - Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. - Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance...

Manages a team of associates responsible for the "Order to Cash" process, via phone, email and e-commerce Collaborates with customers, sales, operations and supply chain to ensure accurate and timely information is provided in response to all customer inquiries. Partners with sales and customer service representatives to satisfy customer needs Serves as the...

Vacancy: Native & Non Native Japanese - Customer Service Associate (For Non - Native Japanese JLPT N1 only is accepted) - Location: Kuala Lumpur Sentral, Malaysia. Work Mode: **Work From Home - anywhere within Malaysia (come to the office whenever required) - Bangsar South, Kuala Lumpur)** **Salary**: Non Native -RM 9000 **Salary**: Native -RM...

 Manages a team of associates responsible for the “Order to Cash” process, via phone, email and e-commerce Collaborates with customers, sales, operations and supply chain to ensure accurate and timely information is provided in response to all customer inquiries. Partners with sales and customer service representatives to satisfy customer...

Associate is responsible for managing all communication from company hotline and act as a marketing support. Other responsibilities include liaising with operations team. Must be customer-centric, independent, diligent and a team player. **Job Functions, Duties & Responsibilities Customer Service** - Respond to all enquiries, reservations and feedbacks via...

Associate is responsible for managing all communication from company hotline and act as a marketing support. Other responsibilities include liaising with operations team. Must be customer-centric, independent, diligent and a team player. **Job Functions, Duties & Responsibilities Customer Service** - Respond to all enquiries, reservations and feedbacks via...

The person aspiring to work as Control Room Agent/ Customer Representative should expect to perform the responsibilities, duties, and tasks given. He/she is responsible for providing customer support on any issues within the organization - this could be by telephone, internet, or a face to face support. They can also be referred to as the basic point of...

Luno is looking to hire a Generalist Customer Success Associate to join their team. This is a full-time position that is based in Kuala Lumpur.

Luno is looking to hire a Generalist Customer Success Associate to join their team. This is a full-time position that is based in Kuala Lumpur.

Must Have: - Both native Japanese & non-natives are welcome to apply - Japanese Speaking with Kanji writing skills - Non-natives should have N1 or N2 certification - Non-natives should have a customer service experience in Japanese (at least 6months to 1 year of experience) and has an academic background in Japan. Preferred (Advantage) - Experience of...

Sales Associate - Kuala Lumpur Are you a good match?You are a dynamic, flexible, communicative, and attentive person.You are sensitive to Jewelry, to the universe of the House and to artistic craftsmanship.You are comfortable in a retail environment in front of an international clientele.You are looking for a team adventure focused on the needs and...

**Role**:Associate/Senior Associate -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Customer Relations Customer Service Mandarin english Customer Management Must be fluent in speaking both Mandarin...

Job Title: Retail Associates - Costume Boutique (**Immediate Hire**) **Overview**: Retail Associates are welcome to join our vibrant Costume Team! As a Retail Associate, you will be the face of our store and play a vital role in creating a memorable shopping experience for our customers. You will be responsible for providing good customer service, assisting...

1. Attend to the filing of documents and administrative matters of the firm. 2. Attend to day-to-day operations of the firm **Job Requirements**: **Qualifications and Requirements**: 1. Computer literate. Must be able to use Microsoft Office tools. 2. Able to work independently and under stress. 3. Possess strong communication skills 4. Meticulous,...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

Sales Associate - Kuala Lumpur   Are you a good match? You are a dynamic, flexible, communicative, and attentive person. You are sensitive to Jewelry, to the universe of the House and to artistic craftsmanship. You are comfortable in a retail environment in front of an international clientele. You are looking for a team adventure focused...

Responsible for daily handling of all inbound calls in the bank. - Reading, learning, and equipping with information to support the call operations. - Provide accurate information and resolve problems/issues. - Meeting KPIS set by the management. - Attend regular customer service training/telephone etiquettes/briefings. - Teamwork within the cc work...