Non Native Japanese
2 weeks ago
Vacancy: Native & Non Native Japanese - Customer Service Associate
(For Non
- Native Japanese JLPT N1 only is accepted)
- Location: Kuala Lumpur Sentral, Malaysia.
Work Mode:
**Work From Home - anywhere within Malaysia (come to the office whenever required) - Bangsar South, Kuala Lumpur)**
**Salary**: Non Native -RM 9000
**Salary**: Native -RM 10,000
Process: Hotel
Permanent Job
Work Hour: Normal Working Hour
Language: : Japanese Speaker (Monolingual) + Kanji writing skills
Headcounts: 1
Joining Date: February, 2024.
**Job Description**:
- Responsible for handling calls and providing customer support
- Identify and relate with various customer needs and scenarios
- Provide customers with cutting-edge service in a friendly, confident and knowledgeable manner
- Conduct data entry, documentation, and case management
- Work and partner with others within a team-based environment
- Achieve and maintain required SALES metrics and goals
- Adhere to company policies and procedures as described on the HR Handbook
Requirement:
- Fluent in Japanese Language
- 2 years in college or equivalent
- Min 6 months experience working in a performance driven role with specific metrics/goals
- Min 1-year steady job experience in a customer oriented and/or sales role
- Min of six months experience in the hospitality industry
- Good keyboarding skills
- Computer Navigation Skills and multi-tasking
- Knowledge of browsers (MS Internet Explorer, Mozilla Firefox, Google Chrome)
- Excellent research skills with proficiency in the usage of ‘search’ function
Work Time:
- 7am-7pm
- Working hours: 9 hours
- 5 Working days, 2 days off based on rotation
**Benefits**:
- Medical insurance
- Dental and optical benefits
- Career growth opportunities
**Job Types**: Full-time, Permanent
**Salary**: RM9,000.00 - RM9,500.00 per month
Application Question(s):
- What nationality are you?
- What JLPT Certification do you have or you are a Native?
- Current location (Country)?
-
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