Customer Service Associate

3 weeks ago


Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full time

Position: Customer Associate - Mandarin speaker
Location: Bangsar South
Working hours: Rotational night shift (9PM - 1PM)
Working days: Monday to Sunday, 5 working days, 2 off days
Salary Package: RM 4,775 (total package) + RM2,000 joining bonus
Starting Date: 5 February 2024

**Requirements**:

- Able to speak, read and write in English and Mandarin
- Good verbal and communication skills
- Fresh graduates (Diploma and Bachelor's) welcome to apply
- SPM leavers with customer service experience welcome to apply

**Responsibilities**:

- To provide exceptional customer service to restaurant owners and managers by responding inquiries related to card reader issues, online ordering set up and much more.
- To navigate processes to properly escalate and coordinate customer responses according to company values

**Job Types**: Full-time, Permanent

**Salary**: RM4,775.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Night shift
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Signing bonus

Application Question(s):

- Are you able to start immediately?

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Mandarin (required)
- English (preferred)



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