Banking Customer Service

Job Overview: We are seeking dedicated and customer-oriented individuals to join our banking team as Customer Service Representatives. As a key point of contact for our esteemed clients, you will play a crucial role in providing exceptional service and support, ensuring a positive banking experience for all customers. Shift Schedule: 8am to 5pm, latest...

Designation: Customer Service Executive - Banking Location: Menara UOB (nearby Masjid Jamek) Operation hour: rotational shift (5 working days with 2 off days); 8am - 5 pm; 11 am - 8 pm Salary package: RM 2500 - RM 2800 upon your interview performance Term and Contract: 3 months contract Job Responsibilities: Assisting customers with inquiries: Responding...

minimum 1 year of Customer Service experience in BANKING Base Salary - RM 4500 Education - SPM & Above Start Date - 21st August 2023 - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and...

**Singapore Bank in Malaysia looking for Customer Service Executive** - Support Singapore customers - Ensures highest standard of service delivery on personalized phone services to our customers. - Responsible for answering incoming calls from clients and assisting them with their questions about the bank's products and services. - Determine the needs of the...

Job Summary: **Job Description**: - Providing accurate information and resolving customer issues related to digital banking products and services. 3. Maintaining a high level of product knowledge to effectively support customer need 4. Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. 5. To meet the Key...

Designation: Customer Service - Banking (on-site) Location: Masjid Jamek **Salary**: RM 2500 - RM 2800 Term and Contract: 3 months (very high chance to be convert as permanent) **Requirements**: 1. Fluent in English 2. Great communication skills 3. Diploma or above 4. No experience needed 5. Able to start on 21st Aug 2023 **Job Type**: Contract Contract...

**Job Scope**: - Answer inbound calls in a timely and friendly manner - Reply to queries sent through bank’s Contact Us inquiry form - Perform call back with customers for transaction confirmations - Respond to customers’ queries and concerns with the aim of achieving first call resolution - Identify customers’ needs, clarify information, evaluate...

Working Hour - Regular Hours - Monday - Friday- Business Area - Operations- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Handle Complaints Resolution end to end from contacting customers to closure of complaints/win back. - Handle escalated complaints to Management and Regulators - Understands business and customer personas and...

Location: Menara UOB nearby LRT Masjid Jamek **Salary**: RM 2,200 - RM 2,800 Operation Hours: 8 am - 5 pm / 11 am - 8 pm Operation Day: Mon - Fri Term and Contract: 3 months contract **Please note that this position has a high opportunity to converse into a permanent position.** Job Responsibilities: 1. Assisting customers with inquiries: Responding to...

Working Hour - Regular Hours - Monday - Friday- Business Area - Operations- Location - Malaysia - Kuala Lumpur- Description - Handle Complaints Resolution end to end from contacting customers to closure of complaints/win back. - Handle escalated complaints to Management and Regulators - Understands business and customer personas and behavior - Identify root...

Get to know the Role: - Promote and enhance digital self-help experience through Help Centre FAQs - Own the customer issue resolution end-to-end; ensuring effective follow through and escalation to internal & external parties as necessary to resolve any issues from our customers - Meet individual and team qualitative and quantitative customer experience...

**Our client is a subsidiary of a largest branch network of any foreign bank operating in Malaysia. We are seeking passionate, dynamic, self-motivated individuals who are driven towards achieving performance excellence. As a leading bank in Asia-Pacific, we offer challenging opportunities to meet your career aspirations.** Main responsibilities: -...

**"Join Our Team: Elevate Your Career in Banking Customer Service!** - **Job highlights**:_ - _**Office accessible by public transport**_ - _**Permanent role with full training provided**_ - _**Attractive allowances and incentives (refer below)**_ Main responsibilities: - ️Handle inbound calls (Average 70 - 80 calls/daily) - ️Resolving customer's...

**Profiles that do not meet the requirements will not be considered.** **We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit.** **Job Details**: - Provide customer support regarding Bank via phone calls - Educate...

Role: Customer Service - English speaker (Banking industry) **Salary**: RM 2200 - RM 2800 Working hours: 8AM - 8PM, 8 hrs shift, Monday-Friday Location: Kuala Lumpur, Malaysia (this is an onsite role) Requirement: - Fresh graduates are welcomed to apply, minimum of diploma in any field. - Immediate joiner, able to start on 21st August 2023. - Fluent in...

**Operations Management (90%)** - Crucial in building and retaining customer relationships. - Identify and resolves customer inquiries/issues accurately. - Educate the customer about the Bank’s products and services and directs them toward available resources for self-help. - Completes accurately the necessary documentation to manage customer complaints,...

_**We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit.**_ **Job Details**: - Provide customer support regarding Bank via phone calls - Educate customers on Bank’s products and services & direct them toward available...

Call center dealing with credit cards, online banking, loans, and other banking-related matters. - Working hours: 24 hours shift (Shift will change every month) - Working days: 5 working days with 2 off days/week - Night and midnight shift allowance available (+/-RM300) - English proficiency is required as customers are...

Job Description: 1) Managing Japanese and Korean corporates portfolio (borrowing or non-borrowing customers). 2) To establish marketing strategy / business plan to promote SMBC’s business in Malaysia and to enhance profitability and market presence of SMBC. 3) To perform credit analysis, review of legal documents, KYC review and preparation of internal...

Working Hour - Regular Hours - Monday - Friday- Business Area - Treasury & Global Markets- Location - Malaysia - Kuala Lumpur- Description - To quote special rates to walk-in customers i.e. customers with no names in our database and/or FXCL. - To manage Counter Rate, Staff Rate, Direct FX & SC deals with all the operation issues pertaining to it. - To...