Customer Service 3 Month Contracts

2 weeks ago


Kuala Lumpur, Malaysia HR TAG Full time

Location: Menara UOB nearby LRT Masjid Jamek

**Salary**: RM 2,200 - RM 2,800
Operation Hours: 8 am - 5 pm / 11 am - 8 pm
Operation Day: Mon - Fri
Term and Contract: 3 months contract

**Please note that this position has a high opportunity to converse into a permanent position.**

Job Responsibilities:
1. Assisting customers with inquiries: Responding to customer queries and providing accurate information about banking products, services, and account-related matters.

2. Account management: Handling account openings, closings, and updates, as well as addressing issues related to account transactions and balances.

3. Resolving customer issues: Addressing and resolving customer complaints, concerns, and disputes in a professional and empathetic manner.

4. Providing product information: Educating customers about various banking products, such as savings accounts, credit cards, loans, and investment options.

5. Processing transactions: Facilitating routine banking transactions, such as deposits, withdrawals, fund transfers, and bill payments.

6. Cross-selling and upselling: Identifying opportunities to recommend additional banking products and services that align with customers' needs.

7. Handling security and privacy: Ensuring compliance with security protocols and safeguarding customer information in accordance with data protection regulations.

8. Assisting with digital banking: Guiding customers on how to use online and mobile banking platforms effectively.

9. Maintaining customer records: Accurately updating and maintaining customer data and interactions in the bank's systems.

10. Achieving service targets: Meeting performance metrics, such as response time, call quality, and customer satisfaction ratings.

**Requirements**:
1. Fresh graduate Diploma or Degree
2. Fluent in English
3. No experience needed

**Job Type**: Contract
Contract length: 3 months

Expected Start Date: 08/21/2023



  • Kuala Lumpur, Malaysia RF Staffing and Outsourcing Solutions Sdn. Bhd. Full time

    **Responsibilities**: - Conduct Survey by calling using software from computer/laptop - Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints - Refer issues and questions to managers if...

  • Retail Associate

    4 days ago


    Kuala Lumpur, Malaysia ANAIKA COLLECTION SDN BHD Full time

    **Responsibilities** - To be an ambassador for the represented Brand and portray at all times a professional and customer-oriented image. - To provide excellent customer service while achieving sales target set. - To perform stock replenishment and price tagging whenever required. - Ensure that monthly sales targets are achieved for the store. - Conduct...

  • Telesurveyor Wfh

    2 days ago


    Kuala Lumpur, Malaysia RF Staffing and Outsourcing Solutions Sdn. Bhd. Full time

    Telephone Surveyors collect required information by phone and complete the following duties on a daily basis: making outbound phone calls, asking questions to respondents, typing answers, recording responses to open ended questions, reporting survey problems, and making simple calculations.. **Responsibilities**: - Conduct Survey by calling using software...

  • (3 Months Contract)

    7 days ago


    Kuala Lumpur, Malaysia RHQM Full time

    **Job description**: To attend/answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by providing the right solution **Working days**: Monday to Sunday, 5 days a week, 2 off days (rotation) **Working hours**: Must be able to work on weekend as per schedule given from 8 am to 8...


  • Kuala Lumpur, Malaysia Aisling Consulting Full time

    What you need to do: - Contact customers to identify beneficiary owner. - Send form to the customers for completion. - Follow up on the return of the form from customers. - Submit form to Data Management Team to update in the host system Handle other job functions which include: - FATCA/CRS exercise to reach out to customer _(Training will be provided)_ -...

  • Customer Service

    2 days ago


    Kuala Lumpur, Malaysia Language Talent Solutions Full time

    **Designation**: Customer Service - English Speaker **Location**: Masjid Jamek, KL (Easily Accessible by Public Transport) **Salary**: RM 2,500 - RM 2,800 (Basic) **Retention Bonus**:RM 1,500 **Shift Allowance**: RM 260 **Term and Contract**: 6-Month Contract with Opportunity for Extension/Permanent 1. Assist with providing solutions to inbound customer...


  • Kuala Lumpur, Malaysia Telecontinent Sdn Bhd Full time

    Source applicants through online channels or various job portal platform. - Create job descriptions and interview questions that reflect the requirements for each position. - Maintain records of all materials used for recruitment, including interview notes and related paperwork, to share with key stakeholders. **Job Types**: Part-time, Internship, Fresh...

  • Customer Service

    7 days ago


    Kuala Lumpur, Malaysia Agensi Pekerjaan Synergy Staffing Full time

    **JOB VACANCY CUSTOMER CARE OFFICER** **COMPANY NAME** : HAP SENG **LOCATION** **:14th Floor, Menara Hap Seng, Jalan P. Ramlee, 50250 Kuala Lumpur.** **POSITION** **:CUSTOMER CARE OFFICER** **QUALIFICATION**: - Experience 3-5 working experience in customer service - Age 35-40 years old **Job Type**: Contract Contract length: 12 months **Salary**:...

  • Finance Admin

    2 days ago


    Kuala Lumpur, Malaysia Light Up 7 Sdn. Bhd. Full time

    **Contract Basis: 3 Months Full Time (40 Hours Per Week)** **Salary 2.5k - 2.8k Per Month** Fresh Graduates are encouraged to apply! - Track and restore accounting or documentation problems and discrepancies - Create and review sales invoices, ensure accuracy and match for payments - Bank matching from bank statements to general ledger - Daily entry of...

  • Admin Assistant

    7 days ago


    Kuala Lumpur, Malaysia Elite Corporate Services Sdn Bhd Full time

    **Admin Assistant (Secretarial) - 3 months contract** **Responsibilities**: - Assist in preparing and updating of secretarial documents. - Maintain proper filing of secretarial documents. - Able to use typewriter for some typing work. - Assist in printing of invoices and statement for sending out to clients. - Any other tasks assigned from time to...

  • Customer Service

    3 days ago


    Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    Performs order validation, basket configuration and submits into the related systems capability (CRM, CPQ, CSM, WinSCP, NCO, External Portal and MBH) towards meeting customer requirement and expectation within the specified Turn-Around-Time - Responsible to liaise with ISD and follow up on the issues been raised due to system problem and manages exception. -...


  • Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    **Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...


  • Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    Perform order validation, basket configuration and submit into related system capability - Liaise with ISD and follow up on the issues been raised due to system problem - Responsible to update the progress in the related system and administer all open sales order - To ensure quality of order validation, configuration and data entry error - Schedules...


  • Kuala Lumpur, Malaysia Intelek Talent Solutions Sdn Bhd Full time

    **Position: Customer Service Officer** **Location: Jalan Ampang, KL** **Work Schedule: Mon - Fri (8.30 am - 5.30 pm)** **Basic Salary: RM 2,300** **Contract Duration: Immediately until 31/12/2023** **Job Descriptions**: - Perform preliminary checking of documents submitted and AML screening. - Verification of signature and completion of the form. -...


  • Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    **Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...


  • Kuala Lumpur, Malaysia Matchlink SDN BHD Full time

    Job Descriptions: - Responsible to handle incoming calls from customers and assist them with their inquiries on products and services. - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Maintain the accuracy of all data and verify the same for all customer services. - Build sustainable...


  • Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    Job Scope: - Assist in retail operation - Attend to walk in customer inquiries - Ensure product as well display Job requirement: - Must be available to commit 2-3 months - Working location: Sogo KL - Working hour: 8-9 hours per shift with 1 hour break (Rotational between 10am-10pm) - Flexible to work based on the shift schedule provided ( 5days work per...


  • Kuala Lumpur, Malaysia Transcosmos (M) Sdn Bhd Full time

    **[ Immediate Hiring ] - Customer Service Executive** Project: Food delivery platform - Working day: 5 working days, 2 off days (24/7 Rotational Shift) - Working location: Menara Public Bank 2, Jalan Raja Chulan OR Sunway Visio Tower, Sunway Velocity Mall **Job Description**: - Able to follow Standard Procedure and Guideline defined by the Company and...


  • Kuala Lumpur, Malaysia WEBHELP Full time

    **Role Description** **Responsibility / Activity** - Ensure service delivered to customer and meets contractual KPI’s - Clarify customer requirements; ask more question to understand the problem better, use SOP knowledge and resources to appropriately provide resolution - Listen attentively to customer needs and concerns - Promote a positive image to...

  • New _ css services _ 12 months contract

    Found in: beBee jobs MY - 1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Adecco Full time

    Our client is from Software Company, Business includes sales of computer software and the provision of consulting services in all as ales areas of data processing and computer programming's. Responsibilities Efficiently handle incoming requests through a shared email inbox and provide sales contracts (Order Forms) to customers.Utilize the SAP Harmony deal...