Customer Service Mandarin and Bahasa

Job Description: **Responsibilities**: - Respond to customer inquiries and provide product/service information in Bahasa. - Resolve customer complaints and ensure customer satisfaction. - Maintain a high level of professionalism and empathy in all customer interactions. - Work collaboratively with other team members to achieve customer satisfaction goals. -...

Working location : KL Sentral Working Days : Monday to Friday (5 Working days) Working Hour : 8am to 8pm (Rotational Hour) Details: - Possess strong focus on customer experience; deliver high quality standards and service level to serve the existing customer - Provide solution to customer **Requirements**: - Fresh Graduates are encouraged to apply - At...

**DUTIES AND RESPONSIBILITIES**: - Interact with customers via telephone to provide information and assistance - Professionally handle high volume of inquiries from customers - Achieve productivity standards and goals while maintaining the highest level of customer service - Able to resolve the calls within the agreed SLA (Service Level Agreement) - You...

Greetings ! This is Niharika from Eteam. Currently we are hiring Mandarin speakers to work with one of our clients. Role - Logistic center agent (Customer Service) Location - KL sentral Language - Mandarin and English Salary - RM4000 + allowances Joining - 24 july Overall Role Purpose: To assist customer to get an replacement part for the faulty...

WE ARE HIRING MANDARIN CUSTOMER SERVICE! Salary Package : RM 4,000-RM 4,500 (Base on Experience) - Working Days : 5 Working Days 2 Days Off - Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call...

Job Description: The Customer Service Professional's (CSP) role is to resolve customer complaints via phone. The CSP is required to greet customers warmly and ascertain problems or reasons for calling. The CSP is also required to assist customers with their inquiries. DUTIES AND RESPONSIBILITIES: - Interact with customers via telephone to provide...

**Customer Service Executive** - Assisting and resolving any concern/questions raised by client/customer. **Salary Package**:Basic Salary + Allowances **_(RM 2800 - RM 3500)_** **Working Location**:Klang Valley area **Working Hours**:Normal Office Working Hours **_(Monday to Friday, 9.00 am to 6.00 pm)._** **Requirements**: - Minimum SPM with credits -...

Salary Package : RM 4,000-RM 4,500 + KPI Working Days : 5 Working Days 2 Days Off Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call tracking database - Listen attentively to customer needs and...

Salary Package : RM 4,000-RM 4,500 + KPI Working Days : 5 Working Days 2 Days Off Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call tracking database - Listen attentively to customer needs and...

Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information. - Meet personal/team qualitative and quantitative targets. - Handle simple to difficult inquiries...

This is Niharika from Eteam. We are hiring Mandarin speakers to work with one of our clients. Below are the job details Role - Customer Service - Mandarin Location - KL Sentral Type - Permanent Joining - Mid of Aug Interview - Online interiew Minimum SPM with experience in Aviation Customer Service **Salary**: RM4,000.00 - RM4,500.00 per...

**Job Scope / Requirements** - Provide personalized assistance and guidance to customers based on their needs and preferences. - Develop a deep understanding of the company's products or services. - Quickly learn new information or processes related to products, services, or customer care procedures. - Ensure compliance with company policies and procedures,...

**Responsibilities** - Manage and attend to customer's call, understand the customer's needs, and provide support and solution to customer. - Create interaction log accurately to ensure conversations are being tracked. - Ensure good adherence to schedule by monitoring punctuality, unscheduled breaks as well as meal break time. - Adhere to call transaction...

"Mandarin+B2 English "Customer Service (Telecommunications) KL Sentral " 24/7 Rotational Shift 5 days’ work and 2 off days per week" Minimum 1 year experience in Customer Service (Telecommunications) SPM above 2HC RM 4000 start date is 14-Aug **Salary**: RM4,000.00 per month Ability to commute/relocate: - Kuala Lumpur: Reliably commute or planning...

**Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice **Key Skills**: Call Center & Bahasa Language Local Malaysian Night Shift Allowance Location: - Kuala Lumpur Malaysia **Salary**: RM1,900.00 - RM2,100.00 per month Supplemental pay types: - Performance bonus **Education**: -...

**OPERATION EXECUTIVE** **Report to Assistant Operation Manager** The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be...

**Responsibilities**: - Respond to inquiries in a manner which meets high quality, productivity and other performance standard in accordance with company requirements and customer needs. - Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines. - Attempt to troubleshoot...

**Customer Service Requirements**: - Strong verbal communicator - Willing to learn & treat patients with care - Experience is preferred. Inexperienced is still welcome as training will be provided. **Customer Service Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to...

**Working Hours** : 5 days ( Any 5 days between Monday to Sunday ) Shift work (9am - 6pm) and (1:30pm - 10:30PM) **Job Responsibility**: - Timely management of online user inquiries and issue resolution adhering to Standard Operating Procedures (SOPs) - Identify customer needs, research problems, and provide effective solutions or alternatives - Build and...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. **Job Types**: Full-time, Permanent, Fresh graduate Pay: RM3,000.00 - RM3,500.00 per month **Benefits**: - Company car - Flexible schedule -...