Aviation Customer Service

customer service (Aviation) - Japanese Speaker Job description: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative...

customer service (Aviation) - Japanese Speaker Job description: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative...

customer service (Aviation) - Cantonese Speaker Job description: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative...

Job Title:MRO Program ManagerMRO- Maintenance, Repair & OperationsNPI- New Product InductionAbout the role:Support CBRE's client in Aviation Commercial Engines Business SegmentRegional Client of CBREFunction: Business ManagementThis role demonstrates accountability for functional, business & broad company objectives.You will integrate & develop processes to...

The OfferJoin a well known brand within HospitalityFlexible working optionsOpportunity to make a positive impactThe JobYour responsibilities will include: Take call and provide accurate answer to customer queries.Delivery excellent customer support & services and offering patient assistance at all times. Respond to customer’s inquiries over knowledge...

**Job Title**: - Manager, Customer Relations **Reports To**: - Senior Manager, Airlines Customer Relations **Role Purpose**: - The Customer Relations Manager at Malaysia Aviation Group plays a pivotal role in driving customer relations strategies across all affiliated airlines, under the guidance of the Senior Manager, Airlines Customer Relations. -...

**Reports To**: - Senior Manager, Airlines Customer Relations **Role Purpose**: - The Customer Relations Manager at Malaysia Aviation Group plays a pivotal role in driving customer relations strategies across all affiliated airlines, under the guidance of the Senior Manager, Airlines Customer Relations. - Reporting directly to the Senior Manager, this...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

**Reports To** - Assistant Manager and Senior Executive, Customer Relations (Feedback Management & Operation) **Role Purpose** - Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting. Expected to provide excellent customer support by delivering accurate and timely...

Kuala Lumpur, Malaysia About the role Your responsibilities will include: - Respond to customer queries in a timely manner - Process repair orders in collaboration with sales managers - Liaise on incoming and out-going spares in coordination with our logistics and planning teams, as well as freight forwarders - Liaise with Technical Services regarding...

**Position Title** - Executive, Customer Relations **Reports To** - Assistant Manager and Senior Executive, Customer Relations (Feedback Management & Operation) **Role Purpose** - Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting. Expected to provide excellent...

The OfferFlexible working optionsOpportunity to make a positive impactJoin a market leader within HospitalityThe Job You will be responsible for : Welcoming, assisting and directing clients and other guests of the organisation.Answering all incoming calls and either redirecting them to appropriate party or handling caller inquiries wherever...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

Performs order validation, basket configuration and submits into the related systems capability (CRM, CPQ, CSM, WinSCP, NCO, External Portal and MBH) towards meeting customer requirement and expectation within the specified Turn-Around-Time - Responsible to liaise with ISD and follow up on the issues been raised due to system problem and manages exception. -...

Perform order validation, basket configuration and submit into related system capability - Liaise with ISD and follow up on the issues been raised due to system problem - Responsible to update the progress in the related system and administer all open sales order - To ensure quality of order validation, configuration and data entry error - Schedules...

**Position Title** - Quality Tracking Executive **Reports To** - Manager, Customer Engagement & Insights **Role Purpose** - Responsible to assist Manager and Senior Executive to perform analysis and reporting on CSI and NPS for MAG businesses. The aims are to minimize the repeated breakages, address the root cause, and improve the customer...

**Reports To** - Manager, Customer Engagement & Insights **Role Purpose** - Responsible to assist Manager and Senior Executive to perform analysis and reporting on CSI and NPS for MAG businesses. The aims are to minimize the repeated breakages, address the root cause, and improve the customer experience. **Key Accountability** - Analyse, monitor, and track...

**Customer Service** **Responsibilities**: - Resolving customer complaints and concerns in a timely manner - Maintaining customer account information - Keeping records of customer interactions and transactions - Escalating complex customer issues to appropriate personnel **Skills & Requirement** - At least 1 year experience in customer service - Excellent...

**Reports To**: - Senior Manager, ITBP Airline Business **Role Purpose**: - Provide leadership in Digital and IT for Airline Business by building and driving execution of IT strategies to improve business results in terms of efficiency, customer experience, revenue generation, cost reduction and IT Security. **Key Accountability**: - Set direction on IT...

**Job Title**: - Lead, ITBP Airline Operations (Ground Operations) **Reports To**: - Senior Manager, ITBP Airline Business **Role Purpose**: - Provide leadership in Digital and IT for Airline Business by building and driving execution of IT strategies to improve business results in terms of efficiency, customer experience, revenue generation, cost...