Mandarin Customer Service Officer

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Must be fluent in speaking both Mandarin and English - **Requirements** SPM, Diploma or Degree holder with 1 year of CS...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Technical support Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Technical support Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience...

PROJECT: ACCA JOB SUMMARY: Handle ACCA Student from Taiwan/ Hongkong Principal Accountabilities: 3. Application processing; basic products only (renewals) 4. Ensure the highest quality of service is provided at all times, with strict adherence to agreed service levels. 5. Be an ambassador for ACCA treating all internal and external customers with respect...

**Location**: Kuala Lumpur, Malaysia **Salary**: RM4500 + RM300 KPI + RM320 Night Shift Allowance **Language Requirements**: Mandarin and English **Project**: Healthcare Project **Work Hours**: - 5 days a week - Permanent night shift from 8pm to 8am (shift timings may vary) **Education Requirements**: - Degree/Diploma/SPM holders - No experience...

**Role**:Any Other **Timings**:Day Shift (Permanent) **Industry**:Other **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Customer Service Must be fluent in speaking both Mandarin and English - Can you speak Mandarin and you are in Malaysia, you are urgently needed in a reputable organization in Kuala...

**Role**:Customer Care Officer **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Mandarin english - Mandarin/Cantonese + English (Local Malaysian) (Healthcare) At least 6 months of customer Service Exp KL...

Job Summary: As a Mandarin Speaking Customer Service Officer, you will be responsible for providing courteous and efficient customer support to our Mandarin-speaking partners. Your primary role will be to establish and maintain excellent rapport with clients in order to understand their needs and provide effective solutions. You will serve as a vital link...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

Become a product expert that help customers for best solution. - Delivery High End customer service to clients - Should be active on Social media so could understand the customer’s concern. **Requirements**: - Basic understanding of PC & mobile device troubleshooting - 1 to 2 years of experience in customer service with 1 year in a Tech support process...

**Position**: GUEST SERVICES CENTER AGENT - RESERVATIONS (Full time #535640) **Property / Office**: Mandarin Oriental, Kuala Lumpur **Location**: Kuala Lumpur, Malaysia The Guest Services Center Agent will report to the Guest Services Center Manager and forms part of the Front Office team who collectively deliver exceptional guest experiences. Delivering...

Calling to Mandarin Speaker Job Seeker I have an opening in Kuala Lumpur, Malaysia for Customer Service role. **Requirements**: - Excellent verbal and written communication skills in English and Mandarin - Fresh Graduate/DIploma/SPM - Able to work on rotational shifts (24/7) **Benefits**: - High Basic Salary + Complexity Allowance - Monthly KPI extra up...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Role**:Lead Manager **Timings**:Day Shift (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Non-Voice Key Skills: Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English- Local Mandarin, Indian, - Minimum 1...

Responsibilities: - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Ensure customer satisfaction and provide professional customer support. - Responsible for being part of the overall customer experience and journey - Maintain quality in work ethics and processes - Be involved with all other tasks as assigned by...

**Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Customer Service Mandarin Cantonese Customer Engagement Customer Care - We are #hiring for a leading BPO in KL and...

VACANCY: Customer Service - Mandarin Speaker LOCATION: Kuala Lumpur, Malaysia. **Salary**: RM 4000 Work Experience: at least 1 year of Customer Service Experience Work hour: 6am - 6pm ( 9 hours per shift) Mon - Fri Start Date: September 25th Head Count: 5 - Malaysian that can speak in Mandarin and English, as staff will support Hong Kong market. - Must...

Office location: Sunway Visio Tower Working hour: 9am - 6pm (5 days per week from Mon-Sun) Requirement ： Must able to speak in **Mandarin + English** Min education level SPM Job description: - To handle all customer inquiries based on Standard Procedure and Guideline defined by the Company and Client. - Must be ready for shift operation if it's...

**Responsibility** - Handle all customer inquiries/complaints in specific language markets via live chat, social media and other communication tools. - Build good relationships with new and old customers via phone/chat tools - Understand customer problems and provide the most appropriate solutions. **Requirements**: - Responsible, trustworthy, with good...