Customer Service Telco Local Mandarin

Location: KL Sentral Type : Permanent Salary : Basic RM4,000 + RM300 KPI + Shift allowance **Responsibilities**: - Ensure service delivered to customer, partner and/or riders meets contractual KPI’s - Clarify customer requirements; ask more question to understand the problem better, use SOP knowledge and resources to appropriately provide resolution -...

Job Type: Permanent Job Location: KL Sentral Working Hours: 7am - 8pm (9 hours rotational) Working Days : 5 days work and 2 off days per week) **Responsibilities**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable relationships and engage customers by taking the...

Salary Package : RM 4,000-RM 4,500 + KPI Working Days : 5 Working Days 2 Days Off Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call tracking database - Listen attentively to customer needs and...

Salary Package : RM 4,000-RM 4,500 + KPI Working Days : 5 Working Days 2 Days Off Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call tracking database - Listen attentively to customer needs and...

Salary Package : RM 4,000-RM 4,500 + KPI Working Days : 5 Working Days 2 Days Off Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call tracking database - Listen attentively to customer needs and...

Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information. - Meet personal/team qualitative and quantitative targets. - Handle simple to difficult inquiries...

**We are Hiring Japanese (Local Malaysian)** - **Position**:Customer Service ( Japanese + English (Local Malaysian) for KL Sentral, Malaysia**: - **Working Location**: KL Sentral, Malaysia - **Working Hours**: Support Hours - Between 9AM to 9PM KL Time, Monday to Sunday ,Shift between 9 AM - 9 PM (Monday - Sunday) Rotational week off - **Requirement**:...

This is Niharika from Eteam. We are hiring Mandarin speakers to work with one of our clients. Below are the job details Role - Customer Service - Mandarin Location - KL Sentral Type - Permanent Joining - Mid of Aug Interview - Online interiew Minimum SPM with experience in Aviation Customer Service **Salary**: RM4,000.00 - RM4,500.00 per...

**DUTIES AND RESPONSIBILITIES**: - Interact with customers via telephone to provide information and assistance - Professionally handle high volume of inquiries from customers - Achieve productivity standards and goals while maintaining the highest level of customer service - Able to resolve the calls within the agreed SLA (Service Level Agreement) - You...

"Mandarin+B2 English "Customer Service (Telecommunications) KL Sentral " 24/7 Rotational Shift 5 days’ work and 2 off days per week" Minimum 1 year experience in Customer Service (Telecommunications) SPM above 2HC RM 4000 start date is 14-Aug **Salary**: RM4,000.00 per month Ability to commute/relocate: - Kuala Lumpur: Reliably commute or planning...

Greetings ! This is Niharika from Eteam. Currently we are hiring Mandarin speakers to work with one of our clients. Role - Logistic center agent (Customer Service) Location - KL sentral Language - Mandarin and English Salary - RM4000 + allowances Joining - 24 july Overall Role Purpose: To assist customer to get an replacement part for the faulty...

**Working Hours** : 5 days ( Any 5 days between Monday to Sunday ) Shift work (9am - 6pm) and (1:30pm - 10:30PM) **Job Responsibility**: - Timely management of online user inquiries and issue resolution adhering to Standard Operating Procedures (SOPs) - Identify customer needs, research problems, and provide effective solutions or alternatives - Build and...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service BPO industry Bilingualism Must be fluent in speaking both Mandarin and English**Education Qualification Background**: -...

**Client background**: Our client is a leading global provider of technology-enabled business process outsourcing solutions. The company provides omni-channel customer experience management, back office and technology services to corporations around the world across a range of industries. **Tenure**: 2-year contract _(Renewable)_ **Basic salary**:RM 2000 -...

**Descriptions**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to...

**Key Responsibilities** - **Customer Support**: - Respond to customer inquiries promptly and accurately, ensuring a positive customer experience. - Resolve customer issues and complaints efficiently, escalating complex cases to the appropriate department when necessary. - **Communication**: - Communicate effectively with customers, demonstrating empathy...

Attend to inbound calls in a contact centre environment. - Able to provide a high service level by interacting with international customers with an aim to achieve maximum customer satisfaction. - Able to resolve customer queries and issues with an aim to provide a first call resolution. - A good listener with an ability to establish a good report with the...

**Qualifications** - Excellent written and verbal communication skills in English and Mandarin. - Strong problem-solving skills and demonstrated multi-task capabilities and ambiguity - No experience required - Ability to work in a fast and evolving environment with a detail-oriented focus. 职位类型：全职 薪资： RM5,000.00至RM7,000.00（每月...

**Job Type** Onsite full-time job **Area** Global Internet/ IT **Office Location** MID VALLEY, Kuala Lumpur, Malaysia **Working Days** 5 working days and 2 off days per week **Working Times** Rotational Shift (Weekend & Night Shift) **Benefits** Annual Leaves| Group Term Life & TPD| EPF | Critical Illness | Professional Supports **Responsibilities** -...

**Position**:Customer Service (Mandarin / Cantonese Speaker)**: - **Working Location**:KL Sentral, Malaysia - **Working Hours**: Mon-Sun 9 am-6 pm, rotational week offs and OT when needed - **Working Days **:Monday to Sunday (5 days in week with rotational Week off!!) - **Salary **:Basic : RM 4000 basic, KPI bonus - **Qualification **:SPM, Diploma or Degree...