Customer Service Professional(Mandarin)

Interact with customers via telephone to provide information and assistance Professionally handle high volume of inquiries from customers Achieve productivity standards and goals while maintaining the highest level of customer service Able to resolve the calls within the agreed SLA (Service Level Agreement) You will be accountable for meeting individual...

Primary Job Functions: - Provide primarily customer service-based phone support to needed customers. - Activate and engage with client/customer whilst providing accurate information of customer’s issue at hand. - Accurately record and update customers’ cases into department's CRM and trackers following appropriate processes. - Provide accurate and...

This is Niharika from Eteam. We are hiring Mandarin speakers to work with one of our clients. Below are the job details Role - Customer Servive - Mandarin Location - KL Sentral Type - Permanent Shift - 9am - 6pm Joining - 7th Aug Interview - Walkin drive on 28th July Minimum Diploma Holder major in **IT/Computer or Engineering** (Fresh Graduates or...

The Customer Service Professional role is to resolve customer complaints via phone. The CSP is required to greet customers warmly and ascertain problems or reasons for calling. The CSP is also required to assist customers with their inquiries. **DUTIES AND RESPONSIBILITIES**: - Interact with customers via telephone to provide information and assistance -...

**Role & Responsibilities**: - Take calls and provide accurate answers to customer queries. - Delivery excellent customer support & services and offering patient assistance at all times. - Respond to customers’ inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses). - Deliver customer support &...

**Role**:Lead Manager **Timings**:Day Shift (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Non-Voice Key Skills: Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English- Local Mandarin, Indian, - Minimum 1...

Responsibilities: - Be part of the Client Services Team to maintain a high standard of customer satisfaction and to resolve any enquiries that clients may have. - Proactively touch base with our clients to ensure they complete the client onboarding process. - Reach out to clients to ensure customer experienc.e is positive, promote new features and service...

Salary Package : RM 4,000-RM 4,500 + KPI Working Days : 5 Working Days 2 Days Off Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call tracking database - Listen attentively to customer needs and...

**Customer Service Mandarin Speaker ( read and write )** **Remuneration Package** - Basic : Rm 3000 - Rm 3500 - KPI incentive : RM 500 **Rotational Shift** - 6am - 3pm - 7am - 4pm - 8am - 5pm - 1pm - 10 pm **Location** - Level 8, Tower 7 UOA Business Park No 1, Jalan Pengaturcara U1/51, Seksyen U1, Shah Alam Selangor 40150 Malaysia **Job Task** - Ensures...

Salary Package : RM 4,000-RM 4,500 + KPI Working Days : 5 Working Days 2 Days Off Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call tracking database - Listen attentively to customer needs and...

**Responsibilities**: - Assist customers with product inquiries, order status, returns, and exchanges - Resolve customer issues and complaints in a professional and timely manner - Collaborate with other departments to address customer concerns and escalate issues as needed - Maintain accurate records of customer interactions and transactions - Stay...

Greetings ! This is Niharika from Eteam. Currently we are hiring Mandarin speakers to work with one of our clients. Role - Customer Service - Mandarin Location - KL sentral Language - Mandarin and English Salary - RM4000-4300 Joining - 17th July Min 1year expereince in Telecommunication customer service SPM AND above Online interview Whatsapp +60...

**Position**: **Customer Service (Mandarin Speaker OR Cantonese ) - CISCO**: - **Working Location**: KL Sentral, Malaysia - **Working Hours **:Operation Hours 6am-6pm, 5 days work per week - **Working Days **:5 days work per week - **Requirement**:SPM Above - **Experience **:At least 1 year experiences in Call Center or Customer Service - **Salary : Basic...

**Job Scope**: - Assist and resolve customers' inquiries with their e-hailing services, payment issues, e-hailing orders, e-hailing Apps, etc. - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA **Requirements**: - Good English, Mandarin & Cantonese...

KEMASUKKAN JULY 2023 Customer Service Professional KELAYAKAN Minimum Pass SPM 19-38 tahun Warganegara Malaysia sahaja Boleh berkomunikasi dengan baik dalam Bahasa Malaysia & Bahasa Inggeris Boleh bekerja secara shift - Membalas panggilan masuk dari pelanggan - Membantu menyelesaikan masalah. KELEBIHAN BEKERJA - Waktu Kerja Biasa - Mempunyai peluang untuk...

Designation: Customer Service - Mandarin Speaker Location: KL Sentral **Salary**: RM 4,000 Operation hours: 9 am - 6 pm, 5 working days (Monday to Saturday) Start date: August 2023 **Requirements**: - Fluent in Mandarin with good English - Minimum Diploma in IT/Computer or Engineering - Fresh graduates welcomed **Responsibilities**: - Understand...

**The job scope**: - **Handling Inbound calls, resolving customer enquiries related to credit calls and online banking.**: - **Aim to provide first-call resolution**: - **Achieve great communication with customers by maintaining a professional attitude even in a fast paced environment** **Requirement**: **Minimum SPM is required.** **Attractive salary...

PROJECT: ACCA JOB SUMMARY: Handle ACCA Student from Taiwan/ Hongkong Principal Accountabilities: 3. Application processing; basic products only (renewals) 4. Ensure the highest quality of service is provided at all times, with strict adherence to agreed service levels. 5. Be an ambassador for ACCA treating all internal and external customers with respect...

Hello! MEXC is looking for an Online Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company **Job Responsibilities：** - Responsible...

Salary Budget — Max RM2300-3000 Skills - Customer service, communication, Mandarin /Bahasa & English. - Freshers are welcome to apply **Salary**: From RM2,500.00 per month Ability to commute/relocate: - Kuala Lumpur: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (preferred) **Experience**: -...