Head of operations

4 weeks ago


Kuala Lumpur, Malaysia Neuvoo Full time

Head of Operations Posting Date : 30 May 2024 | Close Date :28 Aug 2024 Responsibilities Monitor, manage and maintain a growing global network of EV charging stations to ensure high availability, stability and performance service levels Work closely with the Customer Care department to address charger issues Drive root cause and corrective actions of field issues which includes a combination of hardware and software issues Work with supply chain team to develop and implement process for spare parts management Establish and maintain strong relationships with key suppliers, contractors, and partners involved in charging infrastructure deployment and maintenance. Stay up-to-date with evolving regulations and standards in the EV charging industry, ensuring that all operations adhere to legal and safety requirements Utilize data-driven insights to identify trends, areas for improvement, and opportunities to enhance operational efficiency. Requirements Bachelor’s degree in electrical engineering or equivalent Minimum 5 years of relevant experience in operations management Experience in industries that operate on 24/7 basis such as teleco, utilities, hospitals, elevators, are preferred Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills, with the ability to collaborate across departments and interact with stakeholders at all levels. Ability to thrive in a fast-paced, dynamic startup environment Proficient in Mandarin to be able to communicate with our supplier Wiling to be on standby mode 24/7 and be involved in shiftwork including weekends and public holidays Sub Specialization : Engineering; Electrical / Electronics / Semi-conductor Type of Employment : Permanent Minimum Experience : 5 Years Work Location : Kuala Lumpur Salary Range : RM 12 000 - RM 25 000 (Subject to experiences) If you encounter difficulties, please click here for technical assistance.


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