Senior Sales Manager/ Sales Manager

4 weeks ago


Malaysia PREMIERE HOTEL KLANG Full time

Job Purpose

Oversee the Sales Operations of the relevant Country/Region.

Primary duties and responsibilities

  • Liaise closely with the DOSM in line with directions provided by the GM and relevant parties to develop a marketing plan that identifies market niches and segments (Corporate Sales/Government Sector/ Travel Agent), i.e., the Kuala Lumpur (KL) area and other assigned areas
  • Monitor and review sales production, adjust sales activities, account coverage, and sales priorities to achieve plan goals.
  • Establish account qualification criteria, use market research and telemarketing resources to identify new and priority accounts, and assign sales to assure optimal coverage.
  • Build business/market share by finding new ways to promote the company and participating in local events to increase Room and F&B revenue.
  • Creative selling for guestroom, meeting facilities and dinner packages.
  • RFP Accounts
  • Optimize room utilization and yield Management by assessing room demand and supply.
  • Uphold the responsibility for selected key accounts to ensures the continuity of business relationships and the potential for future growth.
  • Attending client functions and designated parties to provide support, ensure guest satisfaction, and promote future business.
  • Ensure that the administration is in line with SOPs for proper record-keeping.
  • Ad hoc duties as assigned by DOSM/GM.

Qualifications, experience and skills

  • At least 5-6 years of sales experience in the hospitality industry with knowledge of the market.
  • Diploma in Hotel Management or equivalent qualification required.
  • Functional knowledge of Sales and Marketing is essential.
  • Able to work independently as well as in a team, drive for result.
  • Excellent people, problem solving and communication skills.
  • Literacy in software applications, preferably in travel and hospitality operating software.
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