Tech Assist Executive

4 weeks ago


Kuala Lumpur, Malaysia Macquarie Group Full time

Our Tech Assist team deliver and support technology solutions for all businesses in our Kuala Lumpur office. As a member of Tech Assist you will be the face of IT to our businesses for all technology services and platforms.

At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You’ll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes.

What role will you play?

You will own technology problems and requests, working with offshore teams and vendors where required to deliver positive outcomes for the business. You will also take ownership of the local Kuala Lumpur environment by forging trusted relationships with the business, being the face of technology across your environment, whilst updating and escalating via offshore channels.

What you offer

Excellent written and verbal communication skills Experience supporting Microsoft technologies (Windows 10, Office 365) and the ability to support and troubleshoot issues Understanding of Network connectivity and Data Centre Technologies Ideally possess an understanding of IT governance, control and technology risk Previous experience working in a financial institution would be beneficial, but not essential.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

Benefits

Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include:

Hybrid and flexible working arrangements One wellbeing leave day per year Paid parental leave as well as benefits to support you as you transition to life as a working parent Paid volunteer leave and donation matching Range of benefits to support your physical, mental and financial wellbeing Access a wide range of learning and development opportunities Employee Assistance Program, a robust behavioural health network with counselling and coaching services Recognition and service awards

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