Front Desk Officer
Found in: Talent MY C2 - 2 weeks ago
Company :
Sime Darby Beyond Auto Sdn. Bhd.Responsibilities
Offer a high level of customer service and respond to all customer complaints / requests in a polite and courteous manner. Log all customer complaints and queries received into the department via fax, letter, e-mail, internal form and telephone. Investigate and take appropriate action or make recommendations in response to customer complaints and inquiries. Effectively communicates with customers by composing accurate, prompt and effective replies to letters, faxes and phone calls. Progress all existing customer issues and update the status to management and customers regularly. Interface with other departments as necessary to insure customer complaints or service requests are being attended to in a timely manner. Follow up with customers to ensure satisfaction. Maintain the effective operation of the complaints handling process, documentation, setting and meeting target time limits and other requirements. Classify and then analyse complaints to identify reoccurring and single incident problems and trends and to initiate improvements to eliminate the underlying causes of complaints.-
Front Office Manager
4 days ago
George Town, Malaysia Macalister Hotel by PHC Full timeResponsible for the general administration and profitability of the operation of the Front Office Department - Attends operations briefing and highlights important points from the daily guests’ arrival list, occupancy forecast, causes for variance in reservations forecast and previous days’ occupancy against forecast - Conducts Front Office Meetings on a...
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Front Office Manager
3 weeks ago
George Town, Malaysia Lifework Full timeTo supervise operations in Front Office to consistently and profitably deliver a high quality guest experience in accordance with established standard_ - **Main Duties & Responsibilities**:_ - Prepares in close conjunction with department heads the Rooms section of the business plan and monitors budget versus actual results during the financial year. -...
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Front Desk Customer Experience(Glc Company)
3 days ago
George Town, Malaysia CXL Executive Sdn Bhd Full time**Position : Front Desk cum Customer Experience( GLC COMPANY)** **Location : Jalan Angson Pulau Pinang** **Working Days**: 5 days per week (Monday - Friday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about the product 4. To explain to citizen...
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Front Office Assistant
2 days ago
George Town, Malaysia Hotel Sentral Seaview Sdn Bhd Full timeFRONT OFFICE ASSISTANT Terletak di Pantai Tanjung Tokong, Hotel Sentral Seaview, Penang mempunyai bilik-bilik berhawa dingin dengan pemandangan laut yang menyeluruh. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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Front desk customer experience(glc company)
Found in: beBee jobs MY - 1 day ago
George Town, Penang, Malaysia Cxl Executive Sdn Bhd Full timePosition : Front Desk cum Customer Experience( GLC COMPANY)*Location : Jalan Angson Pulau PinangWorking Days: 5 days per week (Monday Friday / 8.30am - 4.30pm)Intake : ImmediatelySalary : RM1,7502. To monitor & track order status until complete.3. To educate and explain to Malaysian citizen about the product4. To explain to citizen about Digital Identity...
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Hotel Front Desk
5 days ago
George Town, Malaysia ALV Management Sdn Bhd Full timeLocation : Georgetown / Butterworth **Job Highlights** - Young & Vibrant - Team Culture and Work Environment - High Speed Growth Company with great promotion opportunities - Generous in remuneration and bonus packages for high performers - Training and Career Development - Collaborative Environment - Perform check in, check out, room assignment, room change...
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Front Office Executive
2 weeks ago
George Town, Malaysia Macalister Hotel by PHC Full time**_Job Description_** - Check - in function: Register and assign rooms to arriving guests and ensuring that registration records are completed with all required information needed. - Check-out function: Handle check-out of departing guests according to the Standard Operating Procedures of the Hotel. - To manage cashiering and hotel reservations. - Maintain...
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George Town, Malaysia REUNION ASIA SDN. BHD Full timeHIRING **Front Office/Housekeeping/Maintenance/Admin/Clerk** We are currently seeking dynamic and multitasking individuals to join our teams in various departments. If you thrive in a fast-paced environment and enjoy taking on multiple responsibilities, we want to hear from you! Key Qualities: - Strong multitasking abilities - Ability to work efficiently...
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E Commerce
5 days ago
George Town, Malaysia Rainbow Paradise Beach Resort Full timeSells hotel rooms and make reservations according to rooms availability, according to the appropriate Corporate Rates that are applicable to Companies or Travel Agents. - To take reservations by phone, fax, or any other form of communications and make the reservations or amendments according to the Reservation Procedure. - To follow up on billing letters and...
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Guest Service Supervisor
5 days ago
George Town, Malaysia Company Confidentials Full timeResponsible for the smooth operation of the hotel. - Ensure the Reception counter is always clean and tidy. - Responsible in overseeing and supervising the daily Front Office workflow. - Assist & delighting customers upon check-in / check-out. - Knowledgeable unit location, types of room available & on-going room rate promotion. - Knowledgeable in regards...
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Customer Engagement Specialist
2 weeks ago
George Town, Malaysia Cycle & Carriage Bintang Berhad Full time**Responsibilities**: - Meet and greet customers - Assigning customers to available executives - Attending to telephone calls & inquiries - Monitor selected activities e.g test drive and demo car movement - Updating database - Preparation of reports and related documents - Assist in CSI and CRM activities - Assist in administrative duties **Job...
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Duty Manager
3 days ago
George Town, Malaysia Plenitude Heights Sdn Bhd Full timeThis position is responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. Mercure Penang Beach is situated on a tranquil stretch of white sandy beach in Tanjung Bungah, overlooking the Andaman Sea, the resort is 24km...
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Duty Manager(Mandarin Speaking)
5 days ago
George Town, Malaysia M SUMMIT SDN BHD Full timeLead and manage all aspects of the shift and ensure all service standards are followed with friendly and engaging service - Ensure correct communication between Front Office and other internal departments - Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests - Assist Front Office...
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Duty Manager
7 days ago
George Town, Malaysia Lifework HR Services Sdn Bhd Full timeThe Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. - Lead and manage all aspects of the shift and ensure all service standards are followed with friendly and engaging service - Ensure correct communication between Front...
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Front Office Agent
6 days ago
George Town, Malaysia Marriott International, Inc Full time**Job Number** 24020608 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Welcome to our family** As a world-class leader in the travel industry,...
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Front Office Agent
4 days ago
George Town, Malaysia Marriott International, Inc Full time**Job Number** 24057964 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Welcome to our family** As a world-class leader in the travel industry,...
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Concierge Supervisor
4 days ago
George Town, Malaysia Marriott International, Inc Full time**Job Number** 23202126 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for supporting all aspects of Concierge functions...
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George Town, Malaysia REUNION ASIA SDN BHD Full timeWe are currently seeking dynamic and multitasking individuals to join our teams in various departments. If you thrive in a fast-paced environment and enjoy taking on multiple responsibilities, we want to hear from you! Key Qualities: - Strong multitasking abilities - Ability to work efficiently under pressure - Excellent time management skills -...
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1. Front Office Receptionist 2. Promoter
3 days ago
George Town, Malaysia Mansion One Suites Sdn Bhd Full timeJob description Attend to guest Assist in check in and check out Working hour (9am to 5pm, 1pm to 8pm or 230pm to 1030pm) **Job Types**: Full-time, Permanent **Salary**: RM1,500.00 - RM2,200.00 per month Schedule: Day shift Evening shift **Job Types**: Full-time, Permanent **Salary**: RM1,500.00 - RM2,200.00 per month Schedule: - Day shift -...
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Technical Customer Support, I
Found in: Talent MY C2 - 2 weeks ago
George Town, Malaysia Zebra Full timeRemote Work: No Overview: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and...