Key Account Manager

3 weeks ago

Petaling Jaya, Malaysia Baxter Full time

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Essential Duties & Responsibilities

Achieve sales quotas through the direct sale of the company’s products or services Prioritize selling activities via account/territory management which includes understanding of key decision makers, buying-influences and processes; prioritizing resource utilization through effective call-account planning and good time management Identify and call on existing and prospective customers to understand and meet customers’ needs through targeted selling Apply therapy and/or product knowledge to differentiates Baxter products vs. competitors and address questions on products or therapies and/or provide technical and administrative product demonstrations Monitor sales against forecasts and participate in the determination of market potential for the territory Proactively seek new business opportunities to secure sales Build credibility the trust with customers Keep up-to-date and apply industry knowledge/trends, competitor activity to understand and meet maintain competitive positioning Coordinate and participate in major marketing initiatives e.g. exhibitions, symposiums, promotional campaigns etc. Provide feedback to immediate supervisor and marketing personnel for the development of marketing policy, recommended product and product line revisions as well as pricing changes or recommend financially sound proposals/tenders & reach win-win agreement Work closely with customer service and operations to ensure high levels of customer satisfaction Ensure monthly reports are submitted on timely basis i.e. SFE Uncompromising commitment to adhering to Baxter’s Code of Conduct and promotes the Baxter Culture through positive, ongoing relationships and activities


Qualification & Experiences

Degree in Nursing, Science, Pharmacy or equivalent preferable At least 8 years’ experience of managing hospital accounts and solutions selling Ability to manage territory/region with minimal supervision Experience in tender management is added advantage Demonstrated a track record of consistent performance delivering high quality sales effort and target achievement Ability to conduct CME and product training to HCPs Ability to manage different and additional portfolios

Work Knowledge & Skills

Accepts personal responsibility; self-motivated, demonstrates ownership for achieving results; consistently meets or exceeds goals; operates in accordance with Baxter’s global business practice standards; understands and promotes compliance with Baxter policy and legal obligations; Project management Willing to travel: Travelling is required and may involve visits to remote urban areas either individually or with other personnel to complete course of work as well as to attend meetings, conferences, training

Reasonable Accommodations

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