Senior Technical Program Specialist

4 weeks ago


Kuala Lumpur, Malaysia Grab Full time

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know the Team

We’re a high performing team of passionate, fun-loving and hardworking individuals with varied backgrounds who come together to support a common mission: enable Grab to deliver faster, better, and more efficiently with each and every roll out. Largely based in Singapore, our team members are spread across various countries managing multiple initiatives to deliver features that touch the everyday lives of millions of customers across South East Asia through Grab.

Get to know the Role

Manage a variety of complex, cross-functional programs and lead all aspects of assigned programs delivery. Get a taste for how Grab really works, behind the scenes.

As a Senior Technical Program Specialist, you’ll be the bridge between Business and Engineering, by working with people from all parts of Grabs online and offline/operational teams to deliver new features to market that impact the lives of millions of passengers, drivers and merchants every day.

Create and maintain the Delivery Roadmap for the teams you work closely with, along with the respective Tech and Product leaders.

Define the way of driving these programs and constantly find ways of improving this process in a data driven manner. Owners of the collaboration process and tools.

Embrace Grab’s culture and principles and promote an environment which embodies Grab’s Principle and Values.

The Day-to-Day Activities

General Project management - Prepare project timelines, define milestones, track and report progress, resolve impediments

Lead Agile/Scrum teams as Scrum Master or Agile Coach

Quarterly roadmap planning and prioritization

Work with cross functional teams of Engineers, Product Managers, Designers, Analysts and QA to ensure on time delivery.

Continuously find ways to help teams and the organization improve how it delivers.

The Must-Haves

Hands on Program management and delivery management experience of 5 to 8 years.

A project delivery or technical leadership background and strong organizational and interpersonal skills, which will enable you to succeed in Grabs fast paced environment.

An understanding of Agile is desirable but not essential, more important than your specific skill set is your ‘can do’ attitude and willingness to not be constrained by your job description.

Effective communication skills to handle comms to management, cross functional teams, and a proven track record of getting things done/shipping projects.

Experience working in a dynamic fast moving environment where autonomy and self-decision making is needed (to an extent) and also able to juggle between different Projects/tasks.

Experience working in product delivery is advantageous, but not essential

Our Commitment

We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.



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