Technical Support Specialist
2 weeks ago
**The Position**:
We are looking to hire a jovial and energetic Software Support Specialist which in charge to support all client enquiries referring to HR payroll software related matters. The respective employees are accountable for being proactive and alert to maintain and support our company's production progress.
**Main Responsibilities**
- Provide Software technical assistance, troubleshoot and resolve issues.
- Perform data migration works
- Conduct product (Software) training to end users
- Resolve customer technical issues in a timely & professional manner
- Involve in ad-hoc projects, pre-implementation discussions
**Job Requirements**
- At least 1-2 years of relevant experience in IT Support / Helpdesk / Onsite / Desktop support / Accounting / Finance system is preferred.
- Strong IT and Software troubleshooting skills is an added advantage.
- Proficient in Microsoft Office software.
- A team player who is dynamic with a mature personality, independent and able to work under pressure.
- Ability to multi-task and work independently in a fast-paced environment
- Applicants must be willing to work in **Q Sentral.**
**Salary**: RM3,000.00 - RM4,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
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