Customer Engineer

2 weeks ago


Kuching, Malaysia Applied Materials Full time

Key Responsibilities

Performs Tier I procedures and preventative maintenance and wet-cleans, seeking assistance when needed. 

Assists senior engineers with corrective maintenance as needed.

Disassembles, cleans and rebuilds kits as part of kit management quality.

Learns and applies basic diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.

Able to diagnose and resolve basic technical problems.

Strives to perform established BKM’s. Follows all IP guidelines.

Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.

Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge

Develops skills to perform basic activities in own job

Business Expertise

Understands how the assigned duties integrate with others in the team Develops responsibility for customer satisfaction within work area

Leadership

Has no supervisory responsibilities

Problem Solving

Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion

Impact

Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail

Interpersonal Skills

Uses communication skills and common courtesy

Qualifications

Education:

Associate's Degree

Skills:

Certifications:

Languages:

Years of Experience:

1 - 2 Years

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 10% of the Time

Relocation Eligible:

No

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