Customer Engineer
2 weeks ago
Key Responsibilities
Performs Tier I procedures and preventative maintenance and wet-cleans, seeking assistance when needed.
Assists senior engineers with corrective maintenance as needed.
Disassembles, cleans and rebuilds kits as part of kit management quality.
Learns and applies basic diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
Able to diagnose and resolve basic technical problems.
Strives to perform established BKM’s. Follows all IP guidelines.
Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.
Complies with all safety procedures and consistently demonstrates safety as a value.
Functional Knowledge
Develops skills to perform basic activities in own jobBusiness Expertise
Understands how the assigned duties integrate with others in the team Develops responsibility for customer satisfaction within work areaLeadership
Has no supervisory responsibilitiesProblem Solving
Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretionImpact
Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detailInterpersonal Skills
Uses communication skills and common courtesy
Qualifications
Education:
Associate's DegreeSkills:
Certifications:
Languages:
Years of Experience:
1 - 2 YearsWork Experience:
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Yes, 10% of the TimeRelocation Eligible:
No-
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