Customer Service Associate

We are urgently hiring for a Customer Service Associate.The Role You will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and delivery.Escalating customer...

The OfferLeadership RoleFantastic work cultureAttractive Salary & BenefitsThe Job You will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and...

**Position**: Customer Service Associates - Japanese Speaker **Work Location**: Kuala Lumpur, Malaysia **Tenure**: Fixed-term contract **Role Descriptions**: **Responsibilities**: - Contribute to automation efforts and offer possible solutions - Lead reviews activities in order to launch proactive initiatives to improve the support services - Analyze and...

DUTIES AND RESPONSIBILITIES: - Accept open cases that are assigned by Queue Manager. - Manage assigned open cases providing customer resolution within the SLA, i.e. providing responses, and updates. - Ensure case data and case comments are accurate and complete at all times. - Utilize predefined and unique responses as required to call home alerts, in...

The person aspiring to work as Control Room Agent/ Customer Representative should expect to perform the responsibilities, duties, and tasks given. He/she is responsible for providing customer support on any issues within the organization - this could be by telephone, internet, or a face to face support. They can also be referred to as the basic point of...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

Manages a team of associates responsible for the "Order to Cash" process, via phone, email and e-commerce Collaborates with customers, sales, operations and supply chain to ensure accurate and timely information is provided in response to all customer inquiries. Partners with sales and customer service representatives to satisfy customer needs Serves as the...

 Manages a team of associates responsible for the “Order to Cash” process, via phone, email and e-commerce Collaborates with customers, sales, operations and supply chain to ensure accurate and timely information is provided in response to all customer inquiries. Partners with sales and customer service representatives to satisfy customer...

We make digital ™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight...

Luno is looking to hire a Generalist Customer Success Associate to join their team. This is a full-time position that is based in Kuala Lumpur.

Luno is looking to hire a Generalist Customer Success Associate to join their team. This is a full-time position that is based in Kuala Lumpur.

The OfferOpportunity within a company with a solid track record of performanceFantastic work cultureOpportunity to make a positive impactThe JobYou will be responsible for : Associate to handle general inquiries of customers over phone calls and live chats...

Responsible for handling calls and providing customer support - Identify and relate with various customer needs and scenarios - Provide customers with cutting-edge service in a friendly, confident and knowledgeable manner - Conduct data entry, documentation, and case management - Work and partner with others within a team-based environment - Achieve and...

**Role**:Any Other **Timings**:Day Shift (Permanent) **Industry**:Insurance **Process**:Chat **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Customer Service Problem Solving Teamwork attention to details Must be fluent in speaking both Mandarin and English - Designation: Associate/ Sr. Associate Experience: 6-12 months /...

Sales Associate - Kuala Lumpur Are you a good match?You are a dynamic, flexible, communicative, and attentive person.You are sensitive to Jewelry, to the universe of the House and to artistic craftsmanship.You are comfortable in a retail environment in front of an international clientele.You are looking for a team adventure focused on the needs and...

Reference Code: 101012**Sales Associate**: - Kuala Lumpur, 14, MY- Permanent**Who are we?** A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At...

**Team Leadership and Management**:Lead, mentor, and motivate a team of customer service representatives. Conduct regular performance evaluations and provide coaching and feedback to enhance team performance. **Customer Service Excellence**:Develop and implement strategies to enhance the overall customer service experience. Ensure prompt and effective...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

**_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _** **_Do you want an open, supportive, and caring working environment?_** **_ Do you view your development needs seriously as we do?_** **_ If YES, then take your career to the #NextLevel with BASF !_** **Objectives of the...

Sales Associate - Kuala Lumpur   Are you a good match? You are a dynamic, flexible, communicative, and attentive person. You are sensitive to Jewelry, to the universe of the House and to artistic craftsmanship. You are comfortable in a retail environment in front of an international clientele. You are looking for a team adventure focused...