CRM Technical Developer

4 weeks ago

Kuala Lumpur, Malaysia Avanade Full time
Job Description "As a CRM Technical Developer, you will be familiar Dynamics  CRM system. You will assist Avanade delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product specialist that is also responsible for providing support in CRM issue, customer concern, and resolution. This role is typically focused on more complex assignments, often requiring diverse inputs, processes, and/or outcomes with room for discretion within established parameters.
Day-to-day you will:
  • Assist across all phases of Avanade projects (Plan, Analyze, Design, Build, and Test)
  • Demonstrate technical knowledge to design and implement CRM solutions
  • Research customer issues that may be non-standard in order to offer solutions
  • Support design of conceptual architecture and technical solutions
  • Ensure project quality meets standards through critical metric identification and testing plan
  • Identify process gaps and work cross-functionally to formulate improvement plans
  • Travel as needed

Key Role Skill & Capability Requirements:
You are passionate about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, a self-starter, and a creative problem solver. You are passionate about software and its potential to move organizations forward through innovation.
Your technical skills may include:
  • Design, develop, deploy, customize and integrate Microsoft Dynamics CRM with other systems
  • Configure and customize on standard workflows, dashboards, forms, views and develop standard or custom reports
  • Develop Complex Plugins and Custom Workflows
  • Develop and Maintain Unit Test for Server-side components
  • Develop web application, web API, console application, window services to integrate with D365CS
  • Experience in React JS Developer.
  • Complete the documentation required including the source codes, technical specification, and unit test result
  • Support SIT, UAT, and production and fix the defect within the agreed SLA
  • Experience in developing and supporting SSIS Packages and SQL scripts.
  • Strong understanding of Microsoft Dynamics 365 CRM, with domain knowledge in Customer Service and Banking industry would be an added advantage
  • Develop reports or dashboards using PowerBI and integrate with D365 will be an added advantage
  • Experience in working with Jenkins, Bitbucket or another DevOps tools will be an added advantage

Your non-technical skills may include:
  • Client management skills and the ability to work with customers to develop and manage an action plan
  • Some consulting experience working with external clients
  • Experience working with global/offshore teams
  • Superb communication skills

Preferred Education Background:
  • Bachelor's degree in a relevant field preferred.


Preferred Years of Work Experience:
  • At least 6 years of Microsoft Dynamics 365 CRM Online/On-Premise, On-Premise will be an added advantage.
  • At least 6 years of experience in C# development, JavaScript, SQL and other web base technology and tools"


What we offer youCome for the distinctive experiences you have helping forward-thinking corporations, non-profits, and governments push the boundaries of digital innovation. Stay for the limitless learning opportunities that encourage you to master Microsoft and pursue big ideas. Enjoy ambitious growth for yourself as part of Avanade’s people-first culture with benefits like employee share purchasing, flexible work arrangements, a commitment to diversity and inclusion, and competitive pay.

  • CRM Technical Developer

    1 month ago

    Kuala Lumpur, Malaysia Avanade Full time

    "As a CRM Technical Developer, you will be familiar Dynamics CRM system. You will assist Avanade delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product specialist that is also responsible for providing support in CRM issue, customer concern, and resolution. This role is typically focused on...

  • CRM Developer

    6 days ago

    Kuala Lumpur, Malaysia Quadrant Technologies SDN BHD Full time

    As a CRM Technical Developer, you will be familiar with at least one leading commercial CRM system. You will assist delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product specialist that is also responsible for providing support in CRM issue, customer concern, and resolution. This role is...

  • Technical Delivery Manager

    4 weeks ago

    Kuala Lumpur, Malaysia Ambition Full time

    **Job details**: Posted 26 January 2024 SalaryRM10000.00 - RM15000.00 per month LocationKuala Lumpur Job type Permanent DisciplineTechnology & Digital Reference267755_1706253599 **Responsibilities**: - Taking responsibility for comprehending business requirements and translating them into functional specifications and technical design documents. -...

  • D365 Technical Lead

    4 weeks ago

    Kuala Lumpur, Malaysia Avows Technologies Sdn Bhd Full time

    University degree or above - Minimum of 5 years’ experience with.NET - Strong understanding of CRM system and Solution Architecture design (functional & technical) - 5+ years’ experience as a solution or functional architect working with CRM products, MS Dynamics CRM is a plus - Working knowledge of CRM’s interoperability capability with MS Office 365,...

  • Application Support Analyst

    4 weeks ago

    Kuala Lumpur, Malaysia Bank Negara Malaysia Full time

    **Job Title : Application Support Analyst (CRM)** **ROLE PURPOSE**: Formulate, design, develop, implement, maintain and support the implementation of journeys for multiple audiences to cultivate relationships and enhance communications with active and inactive prospects and customers to serve the key functions of the following stakeholders: â-ª...

  • Freelance Salesforce Developer

    4 weeks ago

    Kuala Lumpur, Malaysia Elite Asia (SG) Pte Ltd Full time

    **Major Job Responsibilities/Duties** - Work closely internally in delivering the solutions and act as the primary escalation point for technical enquires related to existing and new Salesforce enhancements - Judges the trade-offs with technology and feasibility and makes choices that fit the constraints of the project. - Participate in day to day business...

  • Technical Support Representative

    1 month ago

    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive -Technical **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice - Technical Support Representative - Enterprise Team (Native Korean & Native Japanese) Location: Bangsar, Malaysia (Native Japanese or Native...

  • Technical Content Developer

    1 month ago

    Kuala Lumpur, Malaysia Agensi Pekerjaan HCR Malaysia Sdn. Bhd. Full time

    **Responsibilities include, but are not limited to**: - Conduct an audience and task needs analysis for documentation, focusing on what the various audiences need to be able to do and know. The audiences range from end-user customers to service personnel. - Research and gather technical information. - Become a user advocate for the products you document. -...

  • Customer Relationship Management Executive

    1 month ago

    Kuala Lumpur, Malaysia Lighthouse International Consulting Sdn Bhd Full time

    **Responsibilities**: - Develop and implement CRM strategies to optimize customer satisfaction and retention. - Build and maintain strong, long-lasting customer relationships. - Collaborate with sales and marketing teams to ensure a cohesive approach to customer engagement. - Analyze customer data to identify trends and opportunities for improvement. -...

  • Sales Planning

    1 month ago

    Kuala Lumpur, Malaysia Hiredly X Full time

    Engage closely with Key Accounts Managers to chart out the sales roadmap (objectives, goals, strategies, actions plans and measures). - Analyze and monitor the sales team’s outcomes in relation to targets, highlighting trends (pipeline growth, win ratio, renewal rates, etc.) and pinpointing areas for improvement. - Collaborate effectively with the sales...

  • Technical Support Lead

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    Technical Support LeadSaaS providerHybrid work & flexibleExciting Emerging AI products about the company Your future employer is a groundbreaking SaaS provider revolutionising the enterprise landscape with in-house decentralised AI solutions. They empower enterprises to harness the power of artificial intelligence, providing automation and enabling seamless...

  • Technical Support Lead

    1 month ago

    Kuala Lumpur, Malaysia Randstad Malaysia Full time

    Technical Support LeadSaaS providerHybrid work & flexibleExciting Emerging AI productsabout the companyYour future employer is a groundbreaking SaaS provider revolutionising the enterprise landscape with in-house decentralised AI solutions. They empower enterprises to harness the power of artificial intelligence, providing automation and enabling seamless...

  • Technical Support Lead

    2 weeks ago

    Kuala Lumpur, Malaysia Randstad Malaysia Full time

    Technical Support LeadSaaS providerHybrid work & flexibleExciting Emerging AI productsabout the companyYour future employer is a groundbreaking SaaS provider revolutionising the enterprise landscape with in-house decentralised AI solutions. They empower enterprises to harness the power of artificial intelligence, providing automation and enabling seamless...

  • Technical Solutions Architect

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    Randstad has recently with a Highly Reputable Company known within its Industry. They are currently on the search for a highly skilled Technical Architect to join their Digtalization and Integration Journey. Joining them, you will be working with various stakeholders, working in discovering and arcitecturing the best complex solutions and uncovering the best...

  • Web Developer Internship

    7 days ago

    Kuala Lumpur, Malaysia Pixalink Full time

    Our company, Pixalink, a Software-as-a-Service (SaaS) company for SMEs, is offering a Internship program specifically tailored for IT students with a keen interest in Web Application Development. **Internship Opportunities** This is an internship specially designed for IT students who are interested to learn about programming. **In this program, you will...

  • Technical Pm

    1 month ago

    Kuala Lumpur, Malaysia Flintex Consulting Pte Ltd Full time

    **JOB DESCRIPTION** Designation : Technical PM Reporting to : IT Director The duties of the Project Manager include but are not limited to the following: 1. Co-ordinate with the HR Team and the agencies and do the recruitment for different technologies based on the skillset needed in different projects. 2. Need a person who has exposure to multiple...

  • Sales Development Representative

    4 weeks ago

    Kuala Lumpur, Malaysia ChatDaddy Full time

    **Key Responsibilities**: - **Sales Presentations and Demos**: Conduct impactful sales presentations and product demos that effectively communicate the value of our solutions to potential clients. - **Qualification of Leads**: Qualify leads based on their needs, budget, and decision-making process to ensure a high-quality pipeline for the sales team. -...

  • Business Development Manager

    1 month ago

    Kuala Lumpur, Malaysia TGT Oil Full time

    **Role Summary** The Business Development Manager will be responsible for business development and account management within Malaysia. They will champion the ‘TGT Diagnostics’ brand, connecting customer challenges and opportunities with TGT diagnostic products and develop and execute an effective market strategy and tactics to deliver exceptional...

  • Business Development Manager

    1 month ago

    Kuala Lumpur, Malaysia TGT Oilfield Services Full time

    **Role Summary** The Business Development Manager will be responsible for business development and account management within Malaysia. They will champion the ‘TGT Diagnostics’ brand, connecting customer challenges and opportunities with TGT diagnostic products and develop and execute an effective market strategy and tactics to deliver exceptional...

  • Technical Writer

    4 weeks ago

    Kuala Lumpur, Malaysia OFISGATE SDN BHD Full time

    This is a full-time on-site role in Sungai Besi, Kuala Lumpur for a Technical Writer. The Technical Writer will be responsible for researching, preparing, and editing technical documents. **Responsibilities**: - Communicate technical information clearly, concisely, and accurately in correct English and Bahasa Malaysia in a manner appropriate to the...