Technical Support Representative

The OfferWork within a company with a solid track record of successOpportunity to make a positive impactFlexible working optionsThe JobYour responsibilities will include:Assist external users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problemsTroubleshoot basic and routine...

Technical Support LeadSaaS providerHybrid work & flexibleExciting Emerging AI productsabout the companyYour future employer is a groundbreaking SaaS provider revolutionising the enterprise landscape with in-house decentralised AI solutions. They empower enterprises to harness the power of artificial intelligence, providing automation and enabling seamless...

Technical Support LeadSaaS providerHybrid work & flexibleExciting Emerging AI products about the company Your future employer is a groundbreaking SaaS provider revolutionising the enterprise landscape with in-house decentralised AI solutions. They empower enterprises to harness the power of artificial intelligence, providing automation and enabling seamless...

We are seeking a dedicated and Vietnamese-speaking individual to join our team as a Social Media Chat Support Representative. In this role, you will be responsible for providing exceptional customer support and assistance to our customers through various social media channels. Fluency in Vietnamese and strong communication skills in both Vietnamese and...

We're Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data - from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a...

**Whom we seek?** - Minimum Diploma in IT/Engineer/Science or Computer. - Fresh Graduates are welcome to apply. **What is you job tasks?** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques...

Company: RDG SUPPLY SDN BHD. Location: KUCHAI LAMA, KUALA LUMPUR. Employment Type: Full-time **Job Description**: Are you a highly motivated individual with a strong background in geomatics? We are currently seeking a Technical Sales Representative to join our team. **Responsibilities**: - Develop and maintain a thorough understanding of our products...

We are seeking a dedicated and Thai-speaking individual to join our team as a Social Media Chat Support Representative. In this role, you will be responsible for providing exceptional customer support and assistance to our customers through various social media channels. Fluency in Thai and strong communication skills in both Thai and English are essential...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

We are seeking a highly motivated and Mandarin-speaking individual to join our team as a Social Media Chat Support Representative. In this role, you will provide excellent customer support and assistance to our customers via social media channels. Fluency in Mandarin and strong communication skills in both Mandarin and English are essential for this...

Primary responsibility will be to provide timely and effective assistance to customers, resolving support tickets and technical inquiries efficiently. Prioritize and manage support tickets to meet the company’s established service level expectations. Posses the necessary technical knowledge and problem-solving skills to identify and resolve issues related...

Job Description Primary responsibility will be to provide timely and effective assistance to customers, resolving support tickets and technical inquiries efficiently. Prioritize and manage support tickets to meet the company’s established service level expectations. Posses the necessary technical knowledge and problem-solving skills to identify and resolve...

Malaysian Customer Support Representative (English Speaker) Location: Kuala Lumpur **Salary**: RM 3800 to RM 4200 **Responsibilities**: - This is a full-time hybrid role for a Malaysian Customer Support Representative at located in Kuala Lumpur, with flexibility for work. As a customer service agent, you will act as a liaison, provide product and service...

Technical Consultant This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **_ Responsibilities: _** - Understands customer business requirement from a technical viewpoint and uses technical expertise to propose and configure solutions to achieve customer business needs. - Work closely with HPE sales...

**GENERAL DESCRIPTION**: To provide support to operations and sales team in daily task such as data maintenance, reporting & any issue related to system. To be involved in any BCD project setup. **JOB DESCRIPTION**: - To update & maintain data in database. - Troubleshoot and resolve system issue. - Perform technical administration and support. - Work...

**Responsibilities**: - Resolve help desk issues including troubleshooting hardware and software issues. - Develop and documents checklists as knowledge for stake holders reference. - Recommend procedures and controls for problem prevention. - Support multiple platforms including desktops, laptops, mobile devices and Audio Video equipment. - Provide L1 & L2...

**Description**: establishing a solid foundation for our service team, particularly in the areas of product refurbishment and cannibalization. This role also involves serving as the go-to technical resource for our customer service team, aiding them in delivering top-notch troubleshooting solutions for our customers to ensure a seamless and speedy...

establishing a solid foundation for our service team, particularly in the areas of product refurbishment and cannibalization. This role also involves serving as the go-to technical resource for our customer service team, aiding them in delivering top-notch troubleshooting solutions for our customers to ensure a seamless and speedy resolution. This...

Job Description (JD) Key Skills / Knowledge and Behaviors (if applicable) **Application Services** - To perform L1/L2 problem investigation - problem identification, root cause analysis, solution definition, SIT/UAT and implementation. - To thoroughly understand the system design, user requirement and provide impact analysis feedback for any potential...

Contract type: - Permanent- Location: - Kuala Lumpur- Specialisation: - Information Technology- Reference: - PR/155541- Contact details: - Salina Mat Salim- Job published: - July 20, 2023 17:33**JOB RESPONSIBILITIES**JOB REQUIREMENTS** - Minimum 2 years of technical customer support experience. - Strong technical aptitude and software proficiency. -...